Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Immediate payment required

    I have problems where customers make a purchase but then don't make payment for it (despite contact from me).

    Would it be possible that a buyer has to make payment before the sale is made? I am unsure why this is a 2 stage process on Folksy. I am thinking along the lines of eBay's 'immediate payment required' functionality.

    106 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Search - please incorporate the item's description as well as title into the tool so that items stand a better chance of being found.

    To build an effective search tool, could the search tool prioritise contents according to:
    1) Item description
    2) words within the item's description
    3) the category heading within with the item has been listed
    4) the copy within the 'inspired by' bit
    5) tags (appreciate this is a previous request but benefits inclusion here too)

    Thanks!

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there

    Item description (i.e. all words within the description) and category are already included.

    For each item, a searchable string is created by joining together the following fields:

    • seller login
    • item title
    • item description
    • section name
    • category name
    • subcategory name
    • colour names
    • material names
    • place name

    If a user searches on multiple words, then only items that match all of those words are returned.

  3. A selection of navigational tabs should appear on top of every page

    At the moment, as a new user, navigation through the site is either tapping on the home text "folksy" or pressing back key.

    Just like every other site, you need to allow users to get where they want easily... Take a look at John Lewis' site

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Empty shops

    I searched "felt", absolutely dozens of shops came up In a list. I've so far reached the 23rd shop and its void of stock.
    This frustrates me, the potential buyer, and takes away from the sellers who have items in their shops eager to please.
    Can you filter the shops selling only with actual "felt" tagged to their item to list up?
    It's a pretty straight forward string that'll make us all happy.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Could we please have a polymer clay category under the jewellery category

    At the moment I am listing my polymer clay brooches under the jewellery category and then brooches.
    Please could we have a polymer clay category as at the moment my items are going into the everything else category.
    That can't be good, surely.

    2 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stats

    Hi, is it possible to have some kind of data to show how many views and where views are coming from so we know which promoting is working.
    Thank you

    391 votes
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    43 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. More Tag options

    The current tags options for sellers fall into 2 categories - 1.Materials and 2.Colour. These options are very limiting and irrelevant for many sellers. Wouldn't it be better to have one Tag listing where sellers could list say 25 tags specific to their item. Then sellers could list exactly what they wanted and free up their title bars from keyword stuffing. Sellers would be happy as they will be able to target buyers and buyers would be happy as they would be able to find what they want. Makes sense as Folksy's aim is to bring buyers and sellers together…

    136 votes
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    completed  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. The ability to re-arrange one's shop

    It would be great to be able to re-arrange how one's shop appears, rather than being stuck with the order in which items are listed.

    784 votes
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    63 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This work has been completed and shops which have updated to the new-look shop fronts can now re-arrange their items. If you are unable to update to the new-look shop front (link at the top of your Dashboard), please contact Support.

  9. 2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Using Characters "!/? etc in 'Message to seller'

    Several of my customers have contacted me saying they can not complete their purchases and the common problem is using "?!-/ i.e non-standard characters.

    Is there a way you can allow these characters? Or even add a note explaining they can not use them?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spam Reporting

    I have been experiencing a problem with spam messages. It would be good to have a way to report spam like one does in with emails, so Folksy could do something about it (deactivating accounts if found to be spam). At moment I can't do anything except ignore them. The messages always enquire about the items availability, excepting paypal, final asking price and requesting that I respond to a private email address.

    10 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improved product search

    The ability to search within product categories and to introduce sub cats for each main product category. At present cannot find anything unless the seller has happened to use the keywords that I type into the search bar. For example I want to find soft toy crocodiles - at present I go through Dolls & Bears but once I'm there I cannot add crocodiles into a search box without it searching the entire site.

    664 votes
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    69 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Displaying shop names correctly on listings under thumbnails

    When I view my shop, or anyone's shop for that matter, why are the case of the words in shop names not displayed properly?

    My shop is 'Tom Bland Photography', but for some bizarre reason it is displayed as 'Tom bland photography' under each thumbnail in my shop.

    Please can this be fixed? It just doesn't look very good.

    24 votes
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    completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Discount Code Option

    I think it would be great to have a discount code option which would allow us to run promotions etc throughout the year ie Xmas, Valentines etc. Think it would also be lovely to offer repeat customers a discount too. It could be a great way of promoting customer loyalty.

    424 votes
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    64 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Clicking the 'back' button & it taking you to the exact spot where you were previously browsing.

    Unsure if this is a common problem but when I am browsing a category and click on an item to view, when I click the back button to carry on browsing it takes me back to the top of the page/category again.
    It would be useful to be able to be taken back to the same place on the page that you were previously looking at, especially when you are quite far through the category.

    403 votes
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    31 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please can we have shipping profiles?

    The Royal Mail has now changed the way world wide postage is calculated and charges according to the 'zone' the recipient lives in.
    UK,
    Europe (EU & Non EU)
    World Zone 1 - The Americas, The African continant, Asia, etc
    World Zone 2 - Australia, New Zealand, etc

    Please, please, please can we have shipping profiles we can set up with the 'zones' included so it's easier to set up in our shops.

    99 votes
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    completed  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shop Notification Area

    Please please can we have a “Notification” area against each shop where we can put notices.
    EG:
    1. Please buy something – I’m broke !
    2. Moving house – clearout of stock sale before I go
    3. Shop will be closed 6th June to 28th June but I will be picking up messages
    4.Happy Birthday to me (not today but 4th June but wouldn’t it be nice to be able to announce it)
    5. Merry Christmas to all my lovely customers
    6. Free P&P today only – will give refund via paypal after you have bought all my lovely stuff …

    45 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Messages

    When replying to a message you should be able to see the original message, and also it would be useful if the subject was carried over instead of having to type this in each time.

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customer details and date on sold items

    Please could we have customer details back on sold orders as well as date sold.
    It is usefull to see at a glance when you have a repeat customer -and what and when they have bought before.

    23 votes
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    completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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