Contact buyer button
I'm sure most sellers like to contact buyers to acknowledge/discuss their order. Expecting sellers to contact buyers through an external email address without a Folksy reference must surely be confusing for buyers. I simply can't understand why you don't want messages to remain within the folksy site as this must encourage customers to come back to folksy. As a seller it is really frustrating to have to email customers separately.
Please bring back one click messaging!!!!
Following the launch of the Guest Checkout feature (where buyers are no longer required to register an account on Folksy to complete a purchase), buyers who don’t open an account won’t be able to use the Folksy messaging system. You should be able to contact buyers who have a Folksy account as that feature hasn’t changed.