Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Report seller button for reporting rogue shops

    with the increase in scam shops would be good to have a 'report seller' or 'report shop' button in addition to the current 'report item' button so we can more quickly highlight where a whole shop is bogus.

    50 votes
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  2. photo upload

    im loving folksy, but please allow us to upload 10 photos at once when listing an item, rather than 1 at a time its so painful!

    4 votes
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  3. Videos option on listings please

    Not sure if this has been suggested before. But a video of our listings would be so useful. I find using videos on Instagram really attracted comments. It also shows off my work so much better than a photo. It would be great to have this option.

    25 votes
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  4. Clickable links in listings

    It would be really handy to be able to include clickable links in our listings. This way, we could link similar/ matching items without customers having to trawl through each of our shop sections.

    10 votes
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  5. New material option for Spoon

    I make a lot of spoon jewellery, and used to add spoon as a material option. There is now an automatic option for wooden spoon and bead, meaning I can't use the word spoon. Please add this as an option. Thanks

    3 votes
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  6. 2 votes
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  7. Discount code valid on first order only

    I wish to have an option to limit use of discount codes "once per customer" or "on first shopping"

    1 vote
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  8. website

    I really am not liking your website. It isn't easy to negotiate and has not updated any of my purchases. I've made lots of purchases and it only shows two.

    1 vote
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  9. New categories

    I have a lot of ID holders and lanyards listed, and lots more to add. Is it possible to add a "Lanyards & ID holders" category, as I think they're getting lost in Everything Else. Likewise, I have a lot of Sleep Masks, but there's nowhere to put them apart from Everything Else. Can you make some kind of Sleepwear category please. Thanks

    1 vote
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  10. Ability to add tracking number to order/dispatch emails

    Hi all

    I send high value items and always use a tracked service.
    I think it would be really useful if when marking an item as shipped, i could also add the tracking reference.

    I understand that I can email the customer with this info, but it would be great if that info was in their dispatch email/folksy account.

    what do you all think?

    Thank you, Corinne x

    25 votes
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  11. Improve Dashboard

    Shop Settings, Shop Appearance, Shopkeeping - all confusing, i never know which one is which eg when looking to change Announcement.
    Simplify to one category eg SHOP SETTINGS, then drop down options such as
    Edit Announcement
    Edit About information
    Etc

    9 votes
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  12. Search function within each shop

    If you find a shop that sells the kind of product you are looking for, it would be great to be able to search within that shop.

    9 votes
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  13. Auto Export of sales to QuickBooks

    I use quickbooks for accounting and customer payments and to send invoices and record all purchases and expenses like postage. It would be really great if the folksy store could be linked to QuickBooks just like my Amazon Etsy EBay or Woocommerce store and automatically import all customer data and sales data into quick books.

    3 votes
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  14. Photo Retouching

    Photo retouching is the process by which you can get quick solutions of tiny faults on your modeler, self, or any type of human face like stain, dirt, blemish even wrinkle.

    1 vote
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  15. 6 votes
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  16. A way of contacting a customer directly not via own email address.

    I would like to be able to acknowledge their order personally but not through my personal email

    6 votes
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  17. Gallery or Archive page

    I would like to be able to post pics of items I have made previously, in the hope that a potential customer might browse the items and order something similar, thereby generating some bespoke trade.

    1 vote
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  18. build platform so we can buy stamps direct from Royal Mail and print out ourselves

    I used to use Etsy (by the way i much prefer Folksy) but one thing they had which made it a lot easier for sellers is that I could buy Royal Mail stamps direct them from them and then print my own label and attach them to envelopes with weight, QR codes, addresses etc. I know it might take quite a lot of effort on your part but really I think it's worth it.

    15 votes
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  19. NOT to relisting items about to expire that 0 in stock

    Please do not drop items that have ZERO in stock automatically into relisting section with the other ones, as you have to go them all individually and untick them all. They have to stay in "Out of Stock" section until we re-list them manually or in bulk.

    1 vote
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  20. Is there a plan to have a search function within the seller dashboard?

    my shop is getting bigger and I'm struggling to find outdated tags to update or items I need to copy to create new ones (the thumbnails are too small too) so wondered if there is a plan by folksy designers to add a search function to the backend of our shops to make navigating around listings easier and quicker?
    it could pick up the titles and tags only and I'd be super happy.!

    15 votes
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