Sometimes your perfect shot needs a little tweak ... 🤫 we won't tell. Writer and photographer Misha Hettie tackle what the pros use & what's best the best option for you. https://clippingpathindia.com/blogs/tips/what-software-do-professional-photographers-use-to-edit-photos

I noticed that currently Folksy suggests random alternative items from my shop when I view a sold item. Would be better if it suggested items from the same section of my shop in the first instance and only suggest those from other categories if there aren't any similar e.g. if someone is looking at a copper bangle which has sold, suggest other items from my copper jewellery or bracelet section rather than a scarf.

For some reason, emails from folksy never show pictures just blue question marks. It's quite likely something to do with my computer blocking them, but I'm probably not the only one. Could you add a 'view in browser' link to the email so I (and anyone else having problems) can see the email?

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Please can we have some kind of notification when new reviews have been posted on our shops. could it possibly be added to shop stats, or shop activity? Or an email notification? Thanks

Please may we have a spellcheck?

Meaning if you have a section for bags, have sub sections within that header for separate styles such as clutch, tote etc

I make repeats of my birds and when they sell out and therefore disappear from my shop, customers get irritated because they look for an item and can’t find it. They don’t see the ‘sold items’ link. If the products were still visible in my shop but marked ‘sold out’ at least they can see all the details, price, size etc, and that is was available but now sold. Hope this makes sense 😃

It is so disappointing to see your percentage drop due to a four star review.
I have experienced this and seen it happen on other shops. The customer is very pleased with the item but takes off a star, because for instance, it is a gift and hasn’t tried it.
This is upsetting as you can never recover to 100% through no fault of your own. It doesn’t look good to a potential customer either if the percentage rating has dropped.
Let’s just have a star average instead.

Hi, could an option for body jewellery be added? At the moment I have my piercing jewellery (nose and navel) listed as 'earrings'!

Important of Product Photography
Now a day product photography is very important in a visual world for online businesses to selling products to customers outside the store online. We live in a visual world in this day online business growing so fast. A customer buying somethings by himself outside the store using their selected product online. Understanding product pricing and can easily compare what will he buying at the right price in the right place online. When a customer enters your site,

https://www.adroitclippingpath.com/why-important-of-product-photography/

Our market manager has just sent us an article suggesting that, under the current circumstances, more and more local people would prefer to use click and collect, and then visit the store briefly to pick up their iutem rather than paying postage. Is this something Folksy could do?

We have the ability to add up to 15 tags, but that can vary depending on the length of the actual tags used. It would be really helpful to have a counter of some kind that alerts you when you're exceeding the space - quite often I enter my keyword tags, publish the page, then see that the last tag has been cut in half or truncated. It makes updating tags very long winded and fiddly!

Please can the recipient's name be included with the address on the orders page? I have just had to refund a customer and cancel the order due to the confusion caused by the absence of a name on the parcel. The recipients' names need to be with their addresses especially as orders are sometimes sent to a third party and not always sent to the customer who has paid for the goods.

Lots of cards aren’t subject specific and people often search for cards by type e.g. pop up or letterpress rather than by message or occasion I think.

Would like to see a bigger range of sizes in the sweaters and cardigans for toddlers

I can't believe that Folksy doesn't have an app. Needs one that can be used for both buying and selling