I was wondering if there were any plans to have an environmental policy statement/section for shops? I would be keen to have this as a link in the top section of my shop, similar to the links for ‘Buying from me’ and ‘Privacy policy’.

At the moment I’m listing some of my environmental standards in my ‘About’ section but as information that’s put there is freeform and individual to each seller, as a buyer I wouldn’t necessarily know to look there to get this kind of information. A brand’s environmental standards are certainly something that affect my purchase decisions and I think it’s something that is an important factor for more and more people these days.

It’d be great to see Folksy encourage environmental responsibility in this way.

I had an enquiry from a buyer through Folksy las week wanting to know if I could supply an item that she thought was the perfect item in time for an anniversary gift. I replied immediately. And was surprised that someone so keen did not come back so I emailed another 2 times .....apologising in case she had changed her mind and wondering if my reply had arrived.
She replied yesterday saying that she had only just seen my reply in her spam folder........she thought I had not replied and had bought elsewhere.
One, this makes me look like I could not be bothered to reply and 2 this was a potential sale of £180 that I lost. This hurt.
Is it possible to flag up to people enquiring through Folksy that a reply will come straight from the maker and to check their spam.
What could I have done differently?
I know Etsy use 'conversations' for buyers and sellers to communicate and I have had lots of successful commissions. is this way of communicating something that Folksy could consider?

Hello, I have brought this up before, but it was a good while back. I really think a search facility is needed when we are managing our listings.

I currently have three pages of listings, and although archaic it is possible to use CTRL &F to try to search, but it isn't possible from a mobile.

I have closed my shop previously due to the unmanageable dashboard/clumsy workarounds, and hoped it had been resolved, especially as a decent Stats system had been recently given a facelift.

Also the option to delete/hide a listing when viewing the item would be very helpful, as we can search for items as a customer would and then delete/hide. We already have the edit function, However this does not give those options when clicked.

As we've all been told over and over folksy can't afford to fund the making of apps for smartphones, so why don't we crowdfund (is that a word?) them instead. Most of us know just how important apps are for sellers and shoppers, so we should put our money where our mouth is and chip in part of the cost.
I'm not saying we should pay for it all but maybe if we could come up with part of the money Folksy could come up with the rest??
This really is something we need to get the folksy brand out there and recognised by everyone

I have written to the Folksy operators to suggest that membership of Folksy should be "juried" or, perhaps a more appropriate term, "following approval". Folksy has a clear and serious problem dealing with the removal of unsuitable shops, products and applicants from the listings. This is primarily due to the easy, more-or-less-instant application process that is currently used.

Applications should include not only the person's UK address details but also a general description of the goods to be sold, along with actual images of a few products. It does mean that Folksy staff would have to manually check and approve each applicant. This may mean a wait of a week or two before being granted a shop and access facilities, but it would go some way to keeping control on inappropriate products and non-UK infiltrators. In addition, if possible, all new shops would be monitored for a brief spell.

I realise many people might not like the idea of being checked out and "approved" but from what I've seen of the products on Folksy, most genuine people shouldn't have anything to worry about.

Manpower may be an issue for the team on this one, but having now read numerous reports about inappropriate shops/products, something radical does need to be done.