Please can we have some kind of notification when new reviews have been posted on our shops. could it possibly be added to shop stats, or shop activity? Or an email notification? Thanks

It is so disappointing to see your percentage drop due to a four star review.
I have experienced this and seen it happen on other shops. The customer is very pleased with the item but takes off a star, because for instance, it is a gift and hasn’t tried it.
This is upsetting as you can never recover to 100% through no fault of your own. It doesn’t look good to a potential customer either if the percentage rating has dropped.
Let’s just have a star average instead.

Please can the recipient's name be included with the address on the orders page? I have just had to refund a customer and cancel the order due to the confusion caused by the absence of a name on the parcel. The recipients' names need to be with their addresses especially as orders are sometimes sent to a third party and not always sent to the customer who has paid for the goods.

I can't believe that Folksy doesn't have an app. Needs one that can be used for both buying and selling

We have the ability to add up to 15 tags, but that can vary depending on the length of the actual tags used. It would be really helpful to have a counter of some kind that alerts you when you're exceeding the space - quite often I enter my keyword tags, publish the page, then see that the last tag has been cut in half or truncated. It makes updating tags very long winded and fiddly!

I never know where to put my needle felted sculptures. I know there are sections for textile art and ornaments etc, but I think there are probably enough felting artists around now (both wet felting and needle felting) to warrant a sub category somewhere. Thanks.

When creating a product page that will convert browsers into buyers, ecommerce brands have to consider multiple factors: SEO-optimized copy, page layout, and product images. https://clippingpathindia.com/blogs/tips/are-your-product-photos-driving-conversions-here-s-how-to-find-out

I bought Martin's gorilla sculpture and it is spectacular. It is very realistic and has fantastic finishes, the best I have seen. Very happy with the purchase

I put info into listing and if I mistakenly move to another window for some info, a lot of the already entered info is gone, i.e. materials, colour, and photos. That must be a bug. Can we have it automatically go to draft, it would save a lot of time not having to re enter info and details.

The thumbnails are so very small, I understand they are to help pick pics but they could be made to be bigger, unless I have missed that facility.

It would be very useful to be able to cross link items. The limited description field and images mean that some item which I would have grouped, now have to be split but I still need the customer to know that the alternative option is available.

I am finding it difficult to feature item details as well as colour options due to limited per item images. I have had to split some of my products to allow for the variations.
Some of the items are very similar in colour and hard to discern without either the ability to caption images or better still, link an image to a variation as we do in Etsy.

Can we please have the ability to include stock levels in variations. We can include variations in price, but not the number of items available in each variation. Consequently if a particular item is sold out, it doesn’t reflect that in the listing.

I have to use handmade dog collars and I don't think it's helping me get found for my dog bandanas.

I've got a shop here and have no feedback, I've just purchased items and not been able to find the feedback tab to leave feedback - please make it obvious so that a buyer can find it without looking ( I've still not found it!)

Should have words to the the effect 'Please note that for hygiene reasons we are unable to refund pierced goods or cosmetics Unless faulty,' as how does the seller know if they've been worn? Can't re sell goods through due diligence, even online companies have this exclusion.