Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Report seller button for reporting rogue shops

    with the increase in scam shops would be good to have a 'report seller' or 'report shop' button in addition to the current 'report item' button so we can more quickly highlight where a whole shop is bogus.

    34 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Videos option on listings please

    Not sure if this has been suggested before. But a video of our listings would be so useful. I find using videos on Instagram really attracted comments. It also shows off my work so much better than a photo. It would be great to have this option.

    17 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Clickable links in listings

    It would be really handy to be able to include clickable links in our listings. This way, we could link similar/ matching items without customers having to trawl through each of our shop sections.

    7 votes
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  4. Ability to add tracking number to order/dispatch emails

    Hi all

    I send high value items and always use a tracked service.
    I think it would be really useful if when marking an item as shipped, i could also add the tracking reference.

    I understand that I can email the customer with this info, but it would be great if that info was in their dispatch email/folksy account.

    what do you all think?

    Thank you, Corinne x

    16 votes
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  5. 5 votes
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  6. Improve Dashboard

    Shop Settings, Shop Appearance, Shopkeeping - all confusing, i never know which one is which eg when looking to change Announcement.
    Simplify to one category eg SHOP SETTINGS, then drop down options such as
    Edit Announcement
    Edit About information
    Etc

    5 votes
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  7. A way of contacting a customer directly not via own email address.

    I would like to be able to acknowledge their order personally but not through my personal email

    3 votes
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  8. Conditional Discount Codes

    It will greatly increase sales to have conditional discount codes for our shops. At present the only type of discount code functionality is a whole-of-order flat rate discount which is unsuitable for running specific promotions.

    It's far better to have conditional codes for specific campaigns, a few examples:

    • x% off items in a specific shop category
    • "three for two" pricing
    • BOGOF
    • x% off when you buy x number or more items
    • spend £x or more and get x% off

    There are lots of variations that can be created for specific discounts all of which will encourage more sales.

    34 votes
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  9. Is there a plan to have a search function within the seller dashboard?

    my shop is getting bigger and I'm struggling to find outdated tags to update or items I need to copy to create new ones (the thumbnails are too small too) so wondered if there is a plan by folksy designers to add a search function to the backend of our shops to make navigating around listings easier and quicker?
    it could pick up the titles and tags only and I'd be super happy.!

    8 votes
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  10. Search function within each shop

    If you find a shop that sells the kind of product you are looking for, it would be great to be able to search within that shop.

    2 votes
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  11. build platform so we can buy stamps direct from Royal Mail and print out ourselves

    I used to use Etsy (by the way i much prefer Folksy) but one thing they had which made it a lot easier for sellers is that I could buy Royal Mail stamps direct them from them and then print my own label and attach them to envelopes with weight, QR codes, addresses etc. I know it might take quite a lot of effort on your part but really I think it's worth it.

    8 votes
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  12. A sub category in the jewellery section for gift sets/ jewellery sets

    I have made a number of matching gift sets containing more than one item i.e. earrings and a pendant. Sometimes a bracelet too.

    As it currently stands when I add them to Folksy I list them under pendant/necklaces and then add my own shop collection, but if a customer is browsing Folksy home page (rather than navigating an individual shop) would it be a fair option to have a ‘gift set’ option in the jewellery menu?

    Apologies if this has been asked before. The first time I posted the suggestion I accidentally hit the back button.

    5 votes
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  13. Videos for listings please

    Not sure if this has been suggested before but a video of our listings would be so useful.
    I find using videos on Instagram produces more interest and really highlights my work as well as photos. So it would be great to have this option

    3 votes
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  14. Add photos to variations

    Add variation photos

    5 votes
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  15. New category

    Can crochet be given a category

    1 vote
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  16. 1 vote
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  17. Would be great to have a "click & collect " option for local buyers

    Buyers could save postage and could also meet face to face (masked of course!)

    6 votes
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  18. Make colour tags searchable

    I was surprised to find that colour tags aren't searchable when you're using the search bar - which I think will be how most people use the site. Could they be made searchable the same way ordinary tags are? Sometimes there is more than one way to describe a colour and it looks odd if the description is peppered with alternative colour names - the tags are surely a better place.

    10 votes
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  19. Searchable Orders

    Sometimes I want to be able to look back at an order so the ability to search would be useful. Perhaps see if a customer has ordered from me before. Orders don’t seem to stay chronological either which doesn’t help.

    6 votes
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  20. Color Correction Services

    Images are made of pixels. Millions of tiny little dots are put together and create the big picture—these pixels define the image that you hold. Pixels contains color in them. In each image, you have a collection of colors arranged in patterns that make up a whole picture. Correcting these colors can dramatically change the effect it creates in a person’s mind.

    https://www.clippingworld.com/color-correction-services/

    3 votes
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