All articles

  1. About the Folksy Plus plan

  2. Can I create a copy of a listing?

  3. Can I have more than one account?

  4. Can I list an item in more than one category?

  5. Can I list items from my iPhone or iPad?

  6. Can I put my shop in holiday mode?

  7. Categories and where to list your work

  8. Choosing a shop name and username

  9. Community Policy

  10. Copyright and Trademarks

  11. Creating a banner and profile picture (avatar)

  12. Custom and personalised orders

  13. Discount Codes

  14. Do I need to use Paypal to sell on Folksy?

  15. Editing my shop details, creating collections and rearranging items

  16. Editing your Stripe direct payment settings

  17. Enabling PayPal Postage

  18. Fees Policy

  19. Folksy is broken!

  20. Folksy's Terms of Use

  21. How can I be featured on Folksy?

  22. How can I contact Folksy?

  23. How can I promote my shop to get more sales?

  24. How do I buy something on Folksy?

  25. How do I cancel my order, return an item or ask for a refund?

  26. How do I cancel or refund a customer's order?

  27. How do I contact the seller about an item or order?

  28. How do I delete my shop / account?

  29. How do I edit my listings?

  30. How do I find my Folksy shop or dashboard?

  31. How do I find out my shop address?

  32. How do I leave feedback?

  33. How do I list an item for sale or create a draft?

  34. How do I pay for an item?

  35. How do I register on Folksy?

  36. How do I remove or hide items from my shop?

  37. How do I renew an expired listing?

  38. How much does it cost to sell on Folksy?

  39. I can't list - listing is slow or timing out

  40. I can't pay using my iPad !

  41. I didn't receive the verification email

  42. I don't live in the UK, can I shop on Folksy?

  43. I have sold something to a friend/outside of Folksy - what should I do?

  44. I'm having problems using Folksy with Internet Explorer

  45. I'm not in the UK, can I sell on Folksy?

  46. I'm not receiving emails from Folksy

  47. Introducing direct payments by credit and debit card on Folksy

  48. I’ve got an email from Folksy saying a buyer is having problems paying. What should I do now?

  49. Legal Information: what sellers need to comply with

  50. Liability Insurance

  51. Log in problems

  52. Managing your stock level

  53. My items have disappeared

  54. My order says 'awaiting payment' but I've received payment!

  55. My Plus account is about to expire, how do I renew?

  56. Our Privacy Policy

  57. Partnership offers for Folksy Sellers

  58. Paypal and receiving payments

  59. Photos, sizing and uploading

  60. Policy on listing items for sale

  61. Pricing and postage

  62. Product Safety

  63. Registration problems

  64. Sales & Returns Policy

  65. Seller alert: Invalid order email received 12th July 2017

  66. Setting up a Paypal account

  67. Setting up your shop

  68. Shop description, tagline and biography

  69. Shopkeeping: featured items, shop collections and rearranging your items

  70. Supported Craft Practices

  71. Suspicious emails from potential buyer

  72. Tax Guide for Folksy sellers

  73. The Hallmark Act 1973

  74. Titles and description

  75. Unable to upload banner or avatar Internet Explorer

  76. Understanding and paying your Folksy bill

  77. Using Google Analytics

  78. Using the Folksy logo

  79. VAT MOSS

  80. What can I sell on Folksy?

  81. What happens when I sell something?

  82. What happens when I send a message using Folksy?

  83. What if the buyer does not pay?

  84. What is Folksy?

  85. When will I receive my order?

  86. Where are my Folksy inbox and messages?

  87. Why can't I purchase an item?

  88. Your Privacy Policy

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