Request customer mobile phone number at checkout
Many (most?) couriers require a phone number as well as an email address for deliveries but Folksy does not ask customers to provide a phone number. In order to place an order with the courier I usually use my own mobile phone number. This means the customer does not receive parcel tracking text messages. Also, occasionally a courier may have trouble locating a property and if they have a phone number they will call the customer. I think is would be useful if Folksy requested (not required) a mobile phone number at checkout.Interested to know if others agree.