Conditional Discount Codes
It will greatly increase sales to have conditional discount codes for our shops. At present the only type of discount code functionality is a whole-of-order flat rate discount which is unsuitable for running specific promotions.
It's far better to have conditional codes for specific campaigns, a few examples:
- x% off items in a specific shop category
- "three for two" pricing
- BOGOF
- x% off when you buy x number or more items
- spend £x or more and get x% off
There are lots of variations that can be created for specific discounts all of which will encourage more sales.
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Sarah
commented
This is still a great idea, and one I have mentioned previously (but with no joy). I would like to also be able to offer:
- a fixed price discount code (e.g. thank you for your purchase, here's a <<£5>> discount code to spend on your next shop)
- a discount code available at item/category level only (e.g. thank you for your purchase, here's a discount on your next pair of earrings [or] thank you for your purchase, here's a discount on your next pair of dangle earrings). In this instance, the code should not be usable across all jewellery lines... just very specific items/categories. This could be set up at shop level, but have a tick box option in the item listing or category sections, so it can be applied as needed
- a discount code to remove p&p costs, which literally removes the additional p&p on each item at a per order basis (again, to offer as a promo to certain groups of customers e.g. Facebook followers, craft fair attendees, previous buyers)
It is important that "discount codes" are not muddled with "sale items". From a customer comms point of view, just listing individual items with a sale price (that every shop visitor to the shop can see and opt to buy), and popping them into a SALE category for additional prominence is very different to giving a subsection of your audience a discount code that is special just to them, targeted at specific products and based on behaviours and previous interactions.
I'd also suggest that it is important that shop owners are not required to go into each item individually to add temporary product level codes/discounts - it would be preferable to do this at a bulk update level (just like 'bulk edit shipping').
Apologies, that was all a bit wordy - but it really would be incredibly helpful to customers and sellers if we can revolutionise the way 'discounts' work within the Folksy platform. It feels like a request as old as time.
Just imagine if a code could automatically be added to the "thank you for your order" or "your purchase is on its way" emails that go direct from Folksy :-)
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aweir.art commented
At events, shops and on my website I offer discounts on multi buys plus free postage over certain amounts spent. I currently can’t do this on Folksy which causes me to charge different prices which is something I do not like to do. I like to include postage costs but this means I over charge people if they buy a few items that would cost a lot less if they buy from me directly. I have managed to create all these discounts codes mentioned above on a small self build site so can’t understand why something as big as Folksy can’t offer the option. Even a free postage when spending over £20 would help. Thank you
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heapjoanne commented
All of these are offered by Etsy and relatively easy to set up. Please can we have this option.
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Jolly Dee
commented
Yes, I think conditional codes would be SO helpful, including being able to set it so each customer can only use a code once as well
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Stephen Nichols commented
I think it would be good to have a 'One Time' Code, only to be used once, such as 1st time customer