Can we have a way of creating a custom listing for an item that has not been made yet, eg pet portrait. Maybe rather than a buy it button, a "start an order" button or "reserve an option"/"deposit" button. I don't like having to charge for a completed item without having discussed with the customer all the details and ensured I am able to complete the item they are requesting.
The majority of my sales are for custom, personalised items. I need it to be as easy as possible for a customer to request an order, and for me to create a custom, private listing for that customer.
I certainly agree. As a newcomer to Folksy, I am trying to find my way around but cannot find any guidance on taking orders for custom made items. Do I infer from this thread that it is not properly supported by Folksy? Pat
I've just had a customer contact me asking for a custom order. I can't find how to do it in Folksy so may have to refer her over to the 'other' site where it would be nice and simple for me to do. A shame because the bulk of my pieces are custom
Julie Grimes commented
This would be an excellent idea, I have had customs tell me it is less than clear how to process a custom order, and attach photos of the subject. If it is not easy and/or clear what to do & how people will not bother and we could potentially be loosing customers.
Dare I mention the big E site, who have a nice big button to purchase a custom order..... And guide customers through the process of contacting us, the artists, and attaching photos...... Please can we have something soon that makes it a simple clear process :) thank you
Yes, this would be an excellent feature. I am just being asked about how to go about a custom order and there is no way to sensibly do it so you can discuss colours etc.