Unavailable on holiday is not the same as out of stock
When I was on holiday I received this message
"We have been looking for some time and saw your kingfisher suncatcher but disappointed to see it is unavailble. Will you be making anymore as we would like 2 please"
I wrote back to say that it was unavailable as i was on holiday not because i hadn't got one.
It struck me that a lot of customers would simply walk away and not bother if they saw that message. Fortunately i responded and in a couple of weeks will be selling 2 on here.
The problem arises because when in an individual listing the Shop front information is not visible so customer gong directly to a listing will not see holiday notice or any other tagline info.
Could the "unavailable" message against a listing for a shop on holiday please be amended to
"Shop is on holiday, not available today" or some such message
Coud we please specify the "unavailable" message we would like to appear against listings when we are in holiday mode ?
JOY & BOB SALT commented
It seems that there is already a message against 'holiday items' which I have never spotted before so this request change is already in place. Please close it ! :) :)