View feedback with a picture of what was sold, rather than just the feedback itself.
I was wondering why feedback doesn't also show you a picture of the sold item that the feedback is about. There is an option to view but that is just a function to be able to see the whole sentence of the feedback. I feel that as sellers we are missing out on a major marketing tool. I think that most sellers/crafters would like the option to show a picture of their sold items as they are proud of their work. We also have a duty to let our potential customers know what's selling right now and what is on trend and popular. On the other side of the coin, as a buyer myself I usually have a good look at a sellers feedback before making my decision on whether I go ahead and make that purchase or not. In my opinion the more thorough the feedback the more likely it is that someone will buy from you. So a picture could make all the difference! I appreciate that not everyone would want this option, but perhaps this could be introduced in the future on an opt in opt out basis?
We’ve updated our Reviews system so that images are now shown alongside the customer’s feedback. You can read more about the changes we’ve made here - https://blog.folksy.com/2019/07/29/reviews-on-shop-pages
sally freckles commented
It would be great to see what item the buyer has left feedback for with photograph. At the moment the feedback doesn't really correspond with anything.
Also would be good to have rating for an item on its individual listing page with comments.