This page is to help you navigate around Paypal and start an account so you can sell on Folksy. Many of you will be familiar with Paypal and may already have an account. It’s still worthwhile checking that your Paypal account is set up properly for Postage and PayPal Account Optional (see bottom of page).

What kind of PayPal account do I need?

In order to be able to sell on Folksy, you will require PayPal Premier or Business account so that you are able to accept payments. PayPal are now phasing out the old Premier account and so if you are setting up a new account, please choose 'Business'. 

I have an existing PayPal account, will this be okay to use?

To check which kind of Paypal account you have, or to upgrade, please log into PayPal and click on Profile > Account Settings > Account Preferences. If you have a Premier or Business account, or if you are already able to send invoices using your PayPal account, you don't need to upgrade and you should be able to receive payments from your buyers on Folksy. If you have a Personal account, you will usually need to upgrade to a Business account.

Setting up a new Paypal account 

(Updated June 2020)

1. Go to the Paypal Business homepage and click ‘Sign up’
2. Enter your email address on the 'sign up for a Business Account' page and click 'Continue' 
3. Enter the password you want to use for this account and click 'Continue'
4. Enter your business information and click 'Agree and Create Account'
5. Select your business type (usually individual or sole trader). The form will expand to ask you to enter additional information, like a keyword, Business URL, Country and a credit card statement name. You can use your Folksy shop's URL if you wish. Fill these in and click 'Continue'.
6. Enter your date of birth, nationality and home address then click 'Continue'
7.  You will now be asked to log in to PayPal with the email address and password you chose. Fill these in and click 'Log In'.
8. You will now be on the home page of your PayPal Business Account. To verify that you have set up a Business account, click on your name in the top right-hand corner and selecting 'Account settings' from the menu.  Select 'Account preferences' from the left-hand side of the screen and check that your 'Account type' is set to 'Business'.
9. Be aware of any notifications PayPal gives you on the state of your account. These appear at the bottom of your PayPal account's home page. It's worth checking on these periodically and working through any that appear. We'll be fixing the 'Confirm email address' notification in the next section, below.

Verify the email address of your new PayPal Business account

1. From the bottom of the homepage of your PayPal Business account, click the 'See details' link in the notification titled 'Confirm email address'.
2. Now click the 'Edit' link to the right of your email address.
3. Now click the link that says 'Confirm this email address'. You should see a message telling you to check your emails to confirm your email address.
4. Check your emails for an email with a subject along the lines of 'Activate Your PayPal Account'. Within that email there is a link to activate your account -- click that.
5. The link will take you to a page where you are prompted to enter your password to confirm your email address. Enter your password and click 'Confirm Email Address'. You should now be back in your PayPal account's home page and your email should have been verified.

Add your bank account to your new PayPal Business account

1. Go to your PayPal account settings by clicking on your name in the top right of your Business account homepage.
2. Select 'Money, banks and cards' from the options in the sidebar at the left-hand side of the page and click 'Add a new bank account'.
3. Select the type of account you are listing ('Business' or 'Personal'), enter your bank account's sort code and account number, then read the notification above the 'Agree and Add' button. It is telling you that two small deposits will be made to your account and immediately retrieved in order to prove that your account is real and able to process payments. This is standard for setting up a PayPal account. If you are happy with this, go ahead and click 'Agree and Add'.
4. Submit the direct debit instruction that will enable your PayPal Business account to send and recieve money to your account by clicking the 'Submit Direct Debit Instruction' button.
5. Go to your internet banking in another browser tab and search for a recent payment from PayPal to you for the amount of £0.01. We can't provide a screen shot for this but in my account it looked like this: 'Bank Credit PAYPAL CODE 1234'. Those final four digits are the confirmation code. Back in the browser tab you're using to set up your PayPal Business account, enter the confirmation code from the deposit to your bank account and click 'Confirm'.
6. You should see that your account has been confirmed and should be able to click 'Done' to finish the process.

Postage Settings

1. Go to your PayPal account settings by clicking on your name in the top right of your Business account homepage.
2. Click on Account Settings 
3. Scroll down and click on ‘Postage and Packaging’ (left hand side of screen), and then click on ‘Update’ alongside ‘Postage Calculations’. This will take you to your Postal Calculations settings page.
4. At the bottom of the page it says:
“Miscellaneous – Allow transaction-based delivery settings to override profile settings (Optional)”
You need to check this box, so that PayPal will not interfere with the postage settings stipulated by the service you’re using (Folksy). Make sure you save your changes when you're finished.

View this article for a walkthrough with screenshots:
https://folksy.uservoice.com/knowledgebase/articles/73158

To allow your buyers to checkout as a guest on PayPal (so that they can use a credit or debit card without logging into PayPal), you must enable this setting:

1. Go to your PayPal account settings by clicking on your name in the top right of your Business account homepage.
2. Click on Account Settings 
3. Scroll down and click on 'Website payments' (left hand side of screen)
4. Scroll down to ‘Website preferences’ and click on the 'Update' link alongside it
5. Scroll down the page and find ‘Paypal account optional’ and make sure this is set to ON
6. Click 'Save'.

That’s it, you’re done, and ready to begin selling your items on Folksy!