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Sarah Cryer

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  1. 121 votes
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    Sarah Cryer supported this idea  · 
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    Sarah Cryer commented  · 

    Perhaps we should think about the customer experience here - as a customer (buyer) I expect that the items shown as 'new' are actually new, not renewals. That applies however often the seller has renewed - at the end of 3months, or daily. Showing renewals here misleads customers and makes it harder for them to see new items, and as sellers (another type of customer) the fact that some other sellers with plus accounts and more time than us can take advantage of this to push in is very frustrating. If we want Folksy to be a great place to sell the buyers need to have a good experience, and enjoy popping in to look at new items - pages of the same renewals isn't going to achieve that.

  2. 7 votes
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    Sarah Cryer commented  · 

    There is a 'kits' section under handmade and under commercial in supplies (although while we are on the subject I hate the title commercial)!

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