Leanne Woods

← Folksy Support & Knowledge Base

My feedback

1 result found

  1. Add a Phone Number field to sales area for Buyers

    13 votes
    4 comments  ·  Suggested Features  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Leanne Woods commented  · 

    I would agree with this, a phone call is often the easiest and quickest way to resolve any issues such as problems during checkout or getting information regarding custom or personalised orders, however I also appreciate that some customers buy online for various reasons and some may find a phone call intrusive or unwelcome so I do think that completion of any field asking for a phone number should be optional and not compulsory in order to purchase.

Feedback and Knowledge Base

(thinking…)