We are currently creating an API for Folksy listings which will allow us to launch an app for sellers. Sellers would then be able to use this on their mobile devices and tablets to list and manage their Folksy orders on Folksy. At this stage the app will be for sellers rather than customers, but all the development work we are doing on Folksy is now in an app-friendly format so that it can be used by app technology in the future.
You can now add Folksy listings to your Facebook page by creating a catalogue on Facebook. We have set up a new data feed page to make this easier. Just add .rss to your whole shop URL (eg https://folksy.com/shops/claregetscrafty.rss) and follow the instructions here https://www.facebook.com/business/help/384041892421495?id=725943027795860
An error occurred while saving the commentChristine Shephard commented
I think it should be an optional field that the buyer can complete 'in case of a query with an order or checkout problems' - it would be a faster and more efficient way to handle such queries/problems, but buyers would have the choice not to give out a number if they don't want to.