Click on a sold item and to the right of the image is 'edit this item'. I used this feature as I thought it was a way to copy a sold item. Unfortunately my sold item now has the same details as my new listing.
It shouldn't be possible to change a listing once it has sold. It could lead to confusion and may look dishonest.1 vote
Please consider adding "Fine Silver" as a materials category for those of us who work in silver clay - its 99% pure silver, Sterling is 92.5%!5 votes
Just a thought after the recent buyer problems.
I think you should make the buyer leave a phone number, that way any problem could be resolved quite quickly over the phone.
(It should be stated that the number would not be used for any other purpose)13 votes
I would like to see different lists for 'just listed' (new items) and 're listed' (re listed or expired items)
People will bulk re list because they can on the folksy plus plan, if the public could see only new items 'just listed' it would be fairer for the sellers who a) don't list very much b) don't bulk re list on principal and give a more realistic view of the site to purchasers.
In this way constantly seeing the same things over and over could be avoided which would make the Folksy home page much more interesting.31 votes
The search system will not find my woodturning as there is no specific woodcraft category and I'm sure that this is the reason behind the low viewing numbers. If customers are looking for wooden bowls for example they are really difficult to find. There seems little point in re-listing my items as without a specific category nobody can find them0 votes
I understand the 'continue shopping' thing was removed (although I don't agree with the reasons), but I feel it should be included as an in-shop feature. When I buy supplies from a Folksy shop and want to add more items, hitting the 'back' button to do so is not intuitive. It feels, as a user, that I might lose my existing items. I still persevere, and it works but it's off-putting from a general user perspective.16 votes
When bulk editing my postal rates I found it showed all my current, unexpired, items including those out of stock.
This was very confusing as I often have several listings for the same 'design', one of which is the current, the others, older versions, are already sold.
This meant I then inadvertently increased the postal charges on several listings which I have sold (at a lower postal rate).
Please can you show the stock level against each listing so that we can easily see which are current (stock > 0) and which are sold (stock 0).2 votes
At the moment, the only option is to list, then quickly edit or mark as 'out of stock' to edit.I think this option means that your item temporarily appearing in the recently listed category (possibly on front page too)-I'm too busy quickly editing to find this out for sure!!
Not good if your relist needs updating photo's/prices/spelling mistakes.26 votes
Although there is now a category for Folksy Sale, this is chosen by Folksy. I think particularly at this time of year, sellers are missing the opportunity to clear back items and put some fresh new stock in their shops. If each defined area, e.g. Jewellery, home, etc. also had a Sale section, I think this would be helpful.17 votes
As there's quite a big blank space at the bottom of the printable invoices, and to save paper, just thought it would be a nice idea to be able to add a personalised message to the buyer...just like you're able to on Paypal.
Whaddya think?5 votes
Please have a category for Cake toppers eg. Food art under Sculpture or a Confectionary section not just under weddings
Please have a category for Cake toppers eg. Food art under Sculpture or a Confectionary section not just under weddings as that is very limiting and is under the wrong sectoin.4 votes
My husband has a woodturning site, but has to sprea all his items around.Please can you at least ass a "WOOD" items category.
I sell crochet items and am totally frustrated that there is a "KNITTING" category which I have to put my items in and not a "CROCHET" category.
Please can you add these categories as there are a lot of us that are in need of them and would help us promote our items to the right people.
Crafty Debs30 votesAdminFolksy (Folksy Support, Folksy) responded
Can you please add any suggested categories using this form:
if searching there are a good number, it would be better seo to have a dedicated section1 vote
I appreciate that a lot of people find these new emails useful but I have loads of products and try to list/relist every day so I'm getting them all the time. Please let us opt out of these emails. My inbox fills up quickly enough as it is!7 votes
It would be nice to be able to see the whole item title when you hover the mouse over the item picture in theme or category views.
It would be nice to be able to see the whole item title when you hover the mouse over the item picture or title in theme or category views. At the moment, the text displayed has a limited number of characters so you have to click on the item for the full title, and often I just don't bother doing so which means I skip over the item if it is unclear from the first few words what it is.2 votes
400 characters is ridiculous; if I need to add details like last posting dates or when I will be closed for craft fairs, I have to remove my current (brief) shop welcome entirely to fit it in. As it is, with my Christmas posting dates up, I don't now have any space to let people know how long I will be closed for my Christmas craft fairs. I'm sure you will point out I could add these details to my profile, but who looks there when they want to purchase an item??6 votes
I have just had my first Folksy Bill. Part-way through my first month, I upgraded my account to a Plus seller account.
I notice that the Re-listed items shown on my bill's Detail Page have no item details.
This makes it difficult to keep track of what I have re-listed and monitor any effect it may have had on sales etc.
The information is there in the system, at the point when I re-list an item. Could it not be written to the bill's Detail Page, just as it was when I had a basic seller's account?
Could we sort or filter our listings in the dashboard by shop section or category? With 4 pages of listings it can be hard to spot the one I want, and not all options are available from the listing page (eg. hide from sale and change quantity to zero).2 votes
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