Suggested Features
Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!
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'Copy Listing' directly from listing page
It would save loads of time if we could 'copy' an image the same way we can 'edit' an image directly from the items page within our shops. It's a faff to find the listing in the dashboard lists and select copy from there - takes ages!
6 votes -
Text messages sent when you sell something
Text messages sent to your phone when you sell an item or get a message on folksy, this would improve speed of sales, and also if you buy something you could then get gentle text reminders if you do not pay / leave feedback within reasonable time. This could be a feature CHOSEN by the folksy sellers as some sellers may not want this features.
10 votes -
7 votes
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Encourage communication before leaving negative feedback
Could there a note beside the feedback box suggesting buyers contact the seller before leaving negative feedback? It seems unfair to have negative feedback on your record for a situation that you then fixed for them, eg. resent an item that never arrived.
33 votesWe’re going to be reviewing the way that feedback works in future. When we do, we’ll take this situation into consideration so that positive outcomes are more accurately reflected on the site.
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Feedback to reflect multiple purchases
I have one client who bought 22 items but it only gives me one feedback. it looks like i have 21 people who didn't like my stuff.
17 votesWe will be reviewing the way that feedback works in the future, and will take this situation into consideration, so that we can more accurately reflect positive buying experiences on the site.
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Being able to search completed (already sold) listings.
This is something that eBay has which is a good way of looking at what prices similar things to yours have sold at, so you can price your item reasonably for the buyer and you don't have to hang around for ages before realising your item is priced too expensively. Also good for buyers to find out what's a reasonable price.
3 votes -
Returning to edit
When you list or edt an item, we are taken to see item and no option to edit another without having to go back to our shop again., It would be good to be able to list another there or edit another !
7 votesA link to list another item could be added to the confirmation message and the prompt to share the item on social networks.
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The Option of Seeing Your Listing Balance Including VAT
I've been away from Folksy for quite a few months so I didn't realise that this was now added separately so it came a little bit of a shock to find that the listing feed didn't include it and was added at the checkout. I'd been in a monthly listing club so it added quite a bit to my overall bill. Thanks.
9 votes -
Stock identification numbers
It would be useful for us to be able to give each item we list an individual stock number when listing an item so we can easily identify which item has been sold.
For instance our seaweed themed decorations are all slightly different but very similar to look at on a photo online. I label each item here before it goes into stock but when one is sold on Folksy i have to go by the pictures to know which particular one has been ordered. Having a stock number would tell me instantly which item to go to.1 vote
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