Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Conditional Discount Codes

    It will greatly increase sales to have conditional discount codes for our shops. At present the only type of discount code functionality is a whole-of-order flat rate discount which is unsuitable for running specific promotions.

    It's far better to have conditional codes for specific campaigns, a few examples:


    • x% off items in a specific shop category

    • "three for two" pricing

    • BOGOF

    • x% off when you buy x number or more items

    • spend £x or more and get x% off

    There are lots of variations that can be created for specific discounts all of which will encourage more sales.

    6 votes
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  2. Ability to add tracking number to order/dispatch emails

    Hi all

    I send high value items and always use a tracked service.
    I think it would be really useful if when marking an item as shipped, i could also add the tracking reference.

    I understand that I can email the customer with this info, but it would be great if that info was in their dispatch email/folksy account.

    what do you all think?

    Thank you, Corinne x

    1 vote
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  3. Would be great to have a "click & collect " option for local buyers

    Buyers could save postage and could also meet face to face (masked of course!)

    1 vote
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  4. Searchable Orders

    Sometimes I want to be able to look back at an order so the ability to search would be useful. Perhaps see if a customer has ordered from me before. Orders don’t seem to stay chronological either which doesn’t help.

    0 votes
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  5. Statistics to see quantity of items sold

    It would be useful to easily see the total quantities sold of each item. And an exportable list that shows the item, the number sold, and when

    1 vote
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  6. Make colour tags searchable

    I was surprised to find that colour tags aren't searchable when you're using the search bar - which I think will be how most people use the site. Could they be made searchable the same way ordinary tags are? Sometimes there is more than one way to describe a colour and it looks odd if the description is peppered with alternative colour names - the tags are surely a better place.

    3 votes
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  7. gemstone option for bracelets

    There is currently no 'gemstone' category when listing bracelets however there is for other jewellery items. Suggest this is added.

    1 vote
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  8. Add a section for Unisex jewellery

    Currently I have to decide whether to list some items as mens jewellery versus large sized womens jewellery where it is in fact suitable for both. Would be good to be able to list it as unisex.

    1 vote
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  9. Use crowd funding to start advertising campaign

    I'm new to folksy, I have just subscribed to a plus account. I deliberated over it quite a bit because of Folksy's poor general exposure compared to some of its rivals. I get it you don't want to sell your soul to the devil, but that excuse only gets you so far. If you conduct yourself ethically then whats the problem with increased traffic, sales, exposure. I also get the catch 22, No bucks No Buck Rogers! So if the Folksy community gets it, then they won't mind if you ask them to help and use crowd funding to fuel…

    1 vote
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  10. An improved description for the Scotland gift guide

    Suggest making it more arts and crafts focused - current description is quite stereotypical and patronising and misses the opportunity to highlight a strong craft tradition.

    1 vote
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  11. Request customer mobile phone number at checkout

    Many (most?) couriers require a phone number as well as an email address for deliveries but Folksy does not ask customers to provide a phone number. In order to place an order with the courier I usually use my own mobile phone number. This means the customer does not receive parcel tracking text messages. Also, occasionally a courier may have trouble locating a property and if they have a phone number they will call the customer. I think is would be useful if Folksy requested (not required) a mobile phone number at checkout.Interested to know if others agree.

    1 vote
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  12. Make similar alternative suggestions for unavailable items

    I noticed that currently Folksy suggests random alternative items from my shop when I view a sold item. Would be better if it suggested items from the same section of my shop in the first instance and only suggest those from other categories if there aren't any similar e.g. if someone is looking at a copper bangle which has sold, suggest other items from my copper jewellery or bracelet section rather than a scarf.

    2 votes
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  13. Add "view in browser" to emails

    For some reason, emails from folksy never show pictures just blue question marks. It's quite likely something to do with my computer blocking them, but I'm probably not the only one. Could you add a 'view in browser' link to the email so I (and anyone else having problems) can see the email?

    1 vote
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  14. Notifications when new reviews have been left

    Please can we have some kind of notification when new reviews have been posted on our shops. could it possibly be added to shop stats, or shop activity? Or an email notification? Thanks

    28 votes
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  15. Spellcheck

    Please may we have a spellcheck?

    3 votes
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  16. Keep sold items visible in shop but mark as ‘sold’

    I make repeats of my birds and when they sell out and therefore disappear from my shop, customers get irritated because they look for an item and can’t find it. They don’t see the ‘sold items’ link. If the products were still visible in my shop but marked ‘sold out’ at least they can see all the details, price, size etc, and that is was available but now sold. Hope this makes sense 😃

    7 votes
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  17. Shop sub sections under a main section header

    Meaning if you have a section for bags, have sub sections within that header for separate styles such as clutch, tote etc

    7 votes
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  18. Character or space count for Tags

    We have the ability to add up to 15 tags, but that can vary depending on the length of the actual tags used. It would be really helpful to have a counter of some kind that alerts you when you're exceeding the space - quite often I enter my keyword tags, publish the page, then see that the last tag has been cut in half or truncated. It makes updating tags very long winded and fiddly!

    15 votes
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  19. Get rid of percentages linked to stars

    It is so disappointing to see your percentage drop due to a four star review.
    I have experienced this and seen it happen on other shops. The customer is very pleased with the item but takes off a star, because for instance, it is a gift and hasn’t tried it.
    This is upsetting as you can never recover to 100% through no fault of your own. It doesn’t look good to a potential customer either if the percentage rating has dropped.
    Let’s just have a star average instead.

    16 votes
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  20. Click and Collect

    Our market manager has just sent us an article suggesting that, under the current circumstances, more and more local people would prefer to use click and collect, and then visit the store briefly to pick up their iutem rather than paying postage. Is this something Folksy could do?

    2 votes
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