Knowledge Base browse articles
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Creating a banner and profile picture (avatar)
Use the Shop Appearance link underneath the "Shop Settings" heading on the left hand side of your Dashboard to upload a banner (or choose one of our stock images) and profile picture Banners You can -
Photos, sizing and uploading
Image Sizes Images on item pages can be square, landscape or portrait format. You can add up to 5 images for each listing. Folksy Plus https://blog.folksy.com/why-open-a-folksy-plus-account sellers -
Understanding and paying your Folksy bill
What are the charges? * Listing fees (Basic Account) We charge 15p + VAT per item in a listing, so if you have a listing for a stone bird table which has a quantity of three items, you will pay 45p -
Editing my shop details, creating collections and rearranging items
All admin links for your shop are in Your Dashboard. To get to Your Dashboard, please log into Folksy and then select 'Your Shop' > 'Dashboard' from the menu at the top of the page. You will then see
Ideas browse ideas
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Flagging when shop owners are listing something that could be potentially not allowed on Folksy
Suggested Features 168 votes · 16 commentsThere has been a bit of a debate on the Folksy forum about some of the new shops selling items that we believe aren't allowed on Folksy. They could be items that aren't really handmade or could have been made outside the UK, they could be items that are being resold, they could be items infringing copyright etc etc. http://talk.folksy.com/t/time-for-a-crackdown-folksy/9285/467 I'm suggesting that Folksy write something in to the computer program both to let sellers know when they are listing something that might be deemed in appropriate to sell and to trawl through all the existing listings too. -
Offer buyers a choice of 1st or 2nd class postage
Suggested Featuresunder review· 136 votes · 19 commentsWith Royal Mail putting up the price of stamps again (grr!) it would be good to be able to offer a choice of cheaper or faster postage depending on the buyer's needs. -
'Copy Listing' directly from listing page
Suggested Features 124 votes · 17 commentsIt would save loads of time if we could 'copy' an image the same way we can 'edit' an image directly from the items page within our shops. It's a faff to find the listing in the dashboard lists and select copy from there - takes ages! -
Is it fair for pro sellers to constantly list their items so they are in top 40?
Suggested Features 121 votes · 28 commentsIs it fair for pro sellers to constantly list their existing items in their shop so they get seen when people come to folksy. I have noticed a lot of jewellery its same sellers who are constantly on front pages when i log into jewellery (as i sell jewellery) so they must constantly relist. This is not fair in my opinion as they then appear in the top 40 each day and general public look at best sellers and go to those shops so they get an unfair advantage over others who are not constantly on computer putting in their items in categories so they appear on front. I am a pro seller but never put 30 to 50 items a day as relists. I thought whole point of pro seller was ability to list more NEW items and occasionally relist some older ones to rearrange shop. I think relists should be limited to 10 per day to stop this unless its supplies items. Vote for this yes or no.