Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Is it fair for pro sellers to constantly list their items so they are in top 40?

    Is it fair for pro sellers to constantly list their existing items in their shop so they get seen when people come to folksy. I have noticed a lot of jewellery its same sellers who are constantly on front pages when i log into jewellery (as i sell jewellery) so they must constantly relist.

    This is not fair in my opinion as they then appear in the top 40 each day and general public look at best sellers and go to those shops so they get an unfair advantage over others who are not constantly on computer putting in their…

    120 votes
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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wedding Gifts

    I mainly supply personalised gifts, mainly to the wedding market. Im so surprised you do not have a wedding gifts category. You have a thank you gifts for bridesmaids etc. Is there any chance of adding a new category of wedding gifts or even personalised gifts or both. Thank you Fiddlestick Crafts

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Folksy Shop App for Facebook Page & smartphones?

    Hi there, I was wondering if we were any closer to having a Folksy Tab on our Facebook Pages?
    I was gutted when that disappeared? And have you got a APP for Iphones in the offing too?
    Yours Chloe @ Hatastic!

    365 votes
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    26 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. It needs to be clear that you cannot leave feedback if you are only buying as a guest.

    As a buyer of items from Sweet Bee Quilts, I was taken to the payment page and it wasn't clear I needed to make an account if I then wanted to give feedback. I now can't give feedback as i was classed as just a 'guest buyer'. Please can we still leave feedback if we are still guests?

    20 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. View feedback with a picture of what was sold, rather than just the feedback itself.

    I was wondering why feedback doesn't also show you a picture of the sold item that the feedback is about. There is an option to view but that is just a function to be able to see the whole sentence of the feedback. I feel that as sellers we are missing out on a major marketing tool. I think that most sellers/crafters would like the option to show a picture of their sold items as they are proud of their work. We also have a duty to let our potential customers know what's selling right now and what is on…

    18 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Billing information split

    I have a plus account and re list some items every day. When I get my bill there are hundreds of entries to go through to check it, particularly when my bill has rolled over 2 or 3 months, because orders are mixed in with the listings. If possible could the bill have 2 sections...one showing listing fees, and a separate section listing orders?

    20 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Feedback left v Feedback %

    Currently feedback is shown as the amount of feedback and a percentage. When the amount of feedback doesn't match the amount of sales, it does rather suggest that people weren't happy but declined to leave negative or neutral feedback.
    So I suggest that the box should show Items Sold and feedback % only. Eg:
    Items sold: 100
    Feedback: 100% positive
    Though still make it clickable so people can go and see what feedback has been left.

    120 votes
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    planned  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Search for producers by location

    If I wanted to buy local to where I live is there a way of searching for local producers or is it a option you could add?

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please find some way of leaving feedback with guest log in purchases

    Please find some way of leaving feedback with guest log in purchases, I have just had sales of 4 items through guest log in, and whilst the customers have let me know to my own email account that they are happy,my positive feedback score is suffering.. This problem will only get worse as I suspect most people will buy though guest now they can

    147 votes
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    23 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re going to be reviewing the way that feedback works in the future. When we do so, we’ll look at incorporating a way for guest buyers to participate too.

  10. Password change suggestion

    Could Folksy provide a "confirm new password" or a "show " icon when a new password is made?
    It's too easy to make a new word, misspell it, not be able to check it then drive yourself crazy retyping it.
    I know there's a link for a forgotten password; that's fine if you also remember you've changed you email details!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Offer buyers a choice of 1st or 2nd class postage

    With Royal Mail putting up the price of stamps again (grr!) it would be good to be able to offer a choice of cheaper or faster postage depending on the buyer's needs.

    115 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a nice idea. The full range of postage options (1st class, 2nd class, signed-for, recorded delivery, personal collection, etc) might be a little tricky to design for though, not to mention more complicated for buyers.

    We’ll have a think though and will consider what might work best.

    Many thanks,

    Frankie
    Folksy development team

  12. Search facility within listings

    Hello, I have brought this up before, but it was a good while back. I really think a search facility is needed when we are managing our listings.

    I currently have three pages of listings, and although archaic it is possible to use CTRL &F to try to search, but it isn't possible from a mobile.

    I have closed my shop previously due to the unmanageable dashboard/clumsy workarounds, and hoped it had been resolved, especially as a decent Stats system had been recently given a facelift.

    Also the option to delete/hide a listing when viewing the item would be very…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please, could we have a 'Save as Draft' option?

    I'm currently setting up a new Folksy shop and have tried to put several listings as Drafts ready to list them when I'm ready. When you preview a listing your only options are to 'make changes' or 'list item'. If you just abandon it and click back to your dashboard it saves it as a draft. That's fine, it works but it seems a bit hit and miss. Plus you then need to navigate through 'manage listings', find 'Draft items' to start another.

    Anna (not anonymous as it says but from WearItsAt, Cuprousity and (soon) Argentia)

    18 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Collection Descriptions

    It would be great if there could be a format where we could add a description at the top of each Collection page.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Text messages sent when you sell something

    Text messages sent to your phone when you sell an item or get a message on folksy, this would improve speed of sales, and also if you buy something you could then get gentle text reminders if you do not pay / leave feedback within reasonable time. This could be a feature CHOSEN by the folksy sellers as some sellers may not want this features.

    13 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Encourage communication before leaving negative feedback

    Could there a note beside the feedback box suggesting buyers contact the seller before leaving negative feedback? It seems unfair to have negative feedback on your record for a situation that you then fixed for them, eg. resent an item that never arrived.

    34 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re going to be reviewing the way that feedback works in future. When we do, we’ll take this situation into consideration so that positive outcomes are more accurately reflected on the site.

  17. 10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Collections Menu at the side on product pages

    It would be really great if there could be a side menu of our collections when customers click on individual product pages. It would make navigation much easier for them, as they could go back into the collection they were in to look at more products, or switch categories. It saves them time when ordering multiple items, and makes our stores much more user friendly.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Membership only by Approval

    I have written to the Folksy operators to suggest that membership of Folksy should be "juried" or, perhaps a more appropriate term, "following approval". Folksy has a clear and serious problem dealing with the removal of unsuitable shops, products and applicants from the listings. This is primarily due to the easy, more-or-less-instant application process that is currently used.

    Applications should include not only the person's UK address details but also a general description of the goods to be sold, along with actual images of a few products. It does mean that Folksy staff would have to manually check and approve…

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shopkeeping

    Please please can we have the Shopkeeping page on separate pages (like the listings page). I have over 900 items and my ipad crashes when I try to load the page to move my newest listings to the top. Alternatively why on earth aren't the newest items automatically shown first anyway!!

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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Suggested Features

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