Suggested Features

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Suggested Features for Folksy...

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  1. Please find some way of leaving feedback with guest log in purchases

    Please find some way of leaving feedback with guest log in purchases, I have just had sales of 4 items through guest log in, and whilst the customers have let me know to my own email account that they are happy,my positive feedback score is suffering.. This problem will only get worse as I suspect most people will buy though guest now they can

    146 votes
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    23 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re going to be reviewing the way that feedback works in the future. When we do so, we’ll look at incorporating a way for guest buyers to participate too.

  2. Please, could we have a 'Save as Draft' option?

    I'm currently setting up a new Folksy shop and have tried to put several listings as Drafts ready to list them when I'm ready. When you preview a listing your only options are to 'make changes' or 'list item'. If you just abandon it and click back to your dashboard it saves it as a draft. That's fine, it works but it seems a bit hit and miss. Plus you then need to navigate through 'manage listings', find 'Draft items' to start another.

    Anna (not anonymous as it says but from WearItsAt, Cuprousity and (soon) Argentia)

    18 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Encourage communication before leaving negative feedback

    Could there a note beside the feedback box suggesting buyers contact the seller before leaving negative feedback? It seems unfair to have negative feedback on your record for a situation that you then fixed for them, eg. resent an item that never arrived.

    34 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re going to be reviewing the way that feedback works in future. When we do, we’ll take this situation into consideration so that positive outcomes are more accurately reflected on the site.

  4. Can dates be added to Holiday mode

    Please can you make it possible for Shop owners to put up the dates of when their shop will be closed and then re open ?
    Preferably underneath the shop banner in large and bold lettering for customers.

    47 votes
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    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add a picture to meet the maker

    Could we have the ability to add an image to our meet the maker page - perhaps a picture of our workrooms, us creating our products, craft fair display of products etc - think it would really add something to those pages.

    33 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Offer buyers a choice of 1st or 2nd class postage

    With Royal Mail putting up the price of stamps again (grr!) it would be good to be able to offer a choice of cheaper or faster postage depending on the buyer's needs.

    113 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a nice idea. The full range of postage options (1st class, 2nd class, signed-for, recorded delivery, personal collection, etc) might be a little tricky to design for though, not to mention more complicated for buyers.

    We’ll have a think though and will consider what might work best.

    Many thanks,

    Frankie
    Folksy development team

  7. Feedback to reflect multiple purchases

    I have one client who bought 22 items but it only gives me one feedback. it looks like i have 21 people who didn't like my stuff.

    17 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We will be reviewing the way that feedback works in the future, and will take this situation into consideration, so that we can more accurately reflect positive buying experiences on the site.

  8. Returning to edit

    When you list or edt an item, we are taken to see item and no option to edit another without having to go back to our shop again., It would be good to be able to list another there or edit another !

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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Suggested Features

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