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Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

236 results found

  1. Make similar alternative suggestions for unavailable items

    I noticed that currently Folksy suggests random alternative items from my shop when I view a sold item. Would be better if it suggested items from the same section of my shop in the first instance and only suggest those from other categories if there aren't any similar e.g. if someone is looking at a copper bangle which has sold, suggest other items from my copper jewellery or bracelet section rather than a scarf.

    2 votes
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  2. Add "view in browser" to emails

    For some reason, emails from folksy never show pictures just blue question marks. It's quite likely something to do with my computer blocking them, but I'm probably not the only one. Could you add a 'view in browser' link to the email so I (and anyone else having problems) can see the email?

    1 vote
    0 comments  ·  Admin →
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  3. Shop sub sections under a main section header

    Meaning if you have a section for bags, have sub sections within that header for separate styles such as clutch, tote etc

    8 votes
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  4. Click and Collect

    Our market manager has just sent us an article suggesting that, under the current circumstances, more and more local people would prefer to use click and collect, and then visit the store briefly to pick up their iutem rather than paying postage. Is this something Folksy could do?

    6 votes
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  5. Get rid of percentages linked to stars

    It is so disappointing to see your percentage drop due to a four star review.
    I have experienced this and seen it happen on other shops. The customer is very pleased with the item but takes off a star, because for instance, it is a gift and hasn’t tried it.
    This is upsetting as you can never recover to 100% through no fault of your own. It doesn’t look good to a potential customer either if the percentage rating has dropped.
    Let’s just have a star average instead.

    20 votes
    1 comment  ·  Admin →
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  6. Make Shop Name an automatic extra tag on all listings in a shop

    My daughter was looking for something in my shop the other day and observed it is a shame there is no facility to search for things within a specific shop. She is quite right.
    Ok if you have a shop with limited stock but my shop is heaving with things and there's an awful lot of pages to get through if the thing you want is on the last page.
    I did suggest that if she had added Joysofglass to her search term it might have helped as I very often add it as a tag.
    From now on I…

    35 votes
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  7. Character or space count for Tags

    We have the ability to add up to 15 tags, but that can vary depending on the length of the actual tags used. It would be really helpful to have a counter of some kind that alerts you when you're exceeding the space - quite often I enter my keyword tags, publish the page, then see that the last tag has been cut in half or truncated. It makes updating tags very long winded and fiddly!

    12 votes
    1 comment  ·  Admin →
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  8. Include recipient's name with address on orders please

    Please can the recipient's name be included with the address on the orders page? I have just had to refund a customer and cancel the order due to the confusion caused by the absence of a name on the parcel. The recipients' names need to be with their addresses especially as orders are sometimes sent to a third party and not always sent to the customer who has paid for the goods.

    11 votes
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  9. Body Jewellery Option

    Hi, could an option for body jewellery be added? At the moment I have my piercing jewellery (nose and navel) listed as 'earrings'!

    1 vote
    0 comments  ·  Admin →
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  10. categories within cards for type e.g. letterpress, Handprinted, digital, pop-up etc

    Lots of cards aren’t subject specific and people often search for cards by type e.g. pop up or letterpress rather than by message or occasion I think.

    1 vote
    0 comments  ·  Admin →
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  11. Sub category for felted items

    I never know where to put my needle felted sculptures. I know there are sections for textile art and ornaments etc, but I think there are probably enough felting artists around now (both wet felting and needle felting) to warrant a sub category somewhere. Thanks.

    7 votes
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  12. Stock Level in Variations

    Can we please have the ability to include stock levels in variations. We can include variations in price, but not the number of items available in each variation. Consequently if a particular item is sold out, it doesn’t reflect that in the listing.

    77 votes
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  13. larger thumbnails for photos, hard to see on a pc so even harder to see on a tablet etc

    The thumbnails are so very small, I understand they are to help pick pics but they could be made to be bigger, unless I have missed that facility.

    9 votes
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  14. Auto drafting of half done listing page to stop loss of data

    I put info into listing and if I mistakenly move to another window for some info, a lot of the already entered info is gone, i.e. materials, colour, and photos. That must be a bug. Can we have it automatically go to draft, it would save a lot of time not having to re enter info and details.

    7 votes
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  15. More categories

    As I'm a maker of sketchbooks and other various handbound books they don't quite fit into any category on the website yet (my mini's arent scrapbooks or stationary either). Im sure other things from other makers don't fit into the categories that are on the site either? The previous idea on more categories didn't seem to get solved, only having "collections" on your shop changed. Looking at it as a customer to this website for the first time the categories the website has for browsing is small. As a seller, my items don't fit into any of the categories that…

    5 votes
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  16. Pencils & Pens Sub-Category in Stationery Category

    I sell HB pencils, but there isn't a pencils category. My choices are Homeware > Office > Everything Else, or to hash it and do Cards & Stationery > Stationery & Bookmarks and just pick one so that people actually looking for stationery can find them.

    I feel like there should be a pencils and pens/writing implements category in Stationery. It's hard to predict what people are looking up when they're browsing categories (as opposed to searching 'pencil'). There are so many types of stationery as well, I feel like the category could be expanded.

    I know there's the Homewares…

    6 votes
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  17. Obvious feedback tab needed

    I've got a shop here and have no feedback, I've just purchased items and not been able to find the feedback tab to leave feedback - please make it obvious so that a buyer can find it without looking ( I've still not found it!)

    5 votes
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  18. Ability to cross link our items

    It would be very useful to be able to cross link items. The limited description field and images mean that some item which I would have grouped, now have to be split but I still need the customer to know that the alternative option is available.

    2 votes
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  19. free shipping banner on listings

    Hi - would it be possible to have a free shipping graphic on thumbnail/main listing photographs so that customers browsing can see straight away that the price includes shipping ?

    I remember Folksy saying that offering free shipping, even if you have included it in the price, can encourage buyers.

    thanks
    -x-

    7 votes
    How important is this to you?
  20. Sub Category for Dog Bandana

    I have to use handmade dog collars and I don't think it's helping me get found for my dog bandanas.

    1 vote
    0 comments  ·  Admin →
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