Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Please, could we have a 'Save as Draft' option?

    I'm currently setting up a new Folksy shop and have tried to put several listings as Drafts ready to list them when I'm ready. When you preview a listing your only options are to 'make changes' or 'list item'. If you just abandon it and click back to your dashboard it saves it as a draft. That's fine, it works but it seems a bit hit and miss. Plus you then need to navigate through 'manage listings', find 'Draft items' to start another.

    Anna (not anonymous as it says but from WearItsAt, Cuprousity and (soon) Argentia)

    19 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Collection Descriptions

    It would be great if there could be a format where we could add a description at the top of each Collection page.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Text messages sent when you sell something

    Text messages sent to your phone when you sell an item or get a message on folksy, this would improve speed of sales, and also if you buy something you could then get gentle text reminders if you do not pay / leave feedback within reasonable time. This could be a feature CHOSEN by the folksy sellers as some sellers may not want this features.

    13 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Encourage communication before leaving negative feedback

    Could there a note beside the feedback box suggesting buyers contact the seller before leaving negative feedback? It seems unfair to have negative feedback on your record for a situation that you then fixed for them, eg. resent an item that never arrived.

    34 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re going to be reviewing the way that feedback works in future. When we do, we’ll take this situation into consideration so that positive outcomes are more accurately reflected on the site.

  5. 10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Collections Menu at the side on product pages

    It would be really great if there could be a side menu of our collections when customers click on individual product pages. It would make navigation much easier for them, as they could go back into the collection they were in to look at more products, or switch categories. It saves them time when ordering multiple items, and makes our stores much more user friendly.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Membership only by Approval

    I have written to the Folksy operators to suggest that membership of Folksy should be "juried" or, perhaps a more appropriate term, "following approval". Folksy has a clear and serious problem dealing with the removal of unsuitable shops, products and applicants from the listings. This is primarily due to the easy, more-or-less-instant application process that is currently used.

    Applications should include not only the person's UK address details but also a general description of the goods to be sold, along with actual images of a few products. It does mean that Folksy staff would have to manually check and approve…

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shopkeeping

    Please please can we have the Shopkeeping page on separate pages (like the listings page). I have over 900 items and my ipad crashes when I try to load the page to move my newest listings to the top. Alternatively why on earth aren't the newest items automatically shown first anyway!!

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Misleading "Search" button

    Last year a shop which wanted to sell my items decided not to do so because they couldn't find my shop on Folksy. They presumably thought that my business card could not be trusted and therefore neither could I!

    It appears that this is because the search box does not make it clear that you can change it from searching for items to searching for shops.

    I doubt if I am alone in this experience and of all the websites I use Folksy has the least user-friendly search box.

    My experience of human nature is that very few people persevere…

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. streamline the relisting

    Stream-line the relisting process

    Currently, to relist your items you have to resort the items by the date, then click on all of the items, then relist, then wait for the next page to load - to then click confirm relist and then finally, it is relisted. Then you have to do the same thing over and over.

    Please can we stream line the process so we dont have to click, I would love if the confirm page could be removed or if there was a "Relist all" option so we dont have to go page by page to relist.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Autocorrect feature in the search bar

    Hello Folksy
    I was having trouble looking for an item because I kept misspelling it, so my search was coming up with 0 results every time.

    I ended up googling the word in the end but most search bars correct you or make a suggestion such as ''Did you mean...'' I was wondering if we could have this as a feature in our search bar?

    23 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please can we have a change of policy?

    Instead of sellers having to get hot under the collar when a new shop infringes Folksy's terms and conditions of what can be sold, wouldn't it be easier if new shops were vetted by Folksy before they were published. It would save a lot of trouble, use of the report button (does it work?) and mildly annoyed emails when we spot these things. This would also give a new seller the chance to set up their shop properly before it goes public. At present they have to publish before they can see whether it looks right and has all the…

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Easier editing of prices

    Can we please have the price of each item on the 'manage listings' display - so we can alter the price as well as the stock level easily. At the moment we have to edit each item which is much more time consuming - as well as it increasing our views ! (why do views have to go up when we view our own items ???)
    It would be EXTREMELY helpful to be able to edit the price of an item as quickly and easily as we can edit the stock level- please add it to the manage lisntings editable…

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow shop owners to put active links in product descriptions

    Allowing shop owners to place active links in their product descriptions increases the shop/product visibility within search engines.
    It makes a better experience for customers - being able to find what they want without switching between tabs or hitting the back icon on their browser.

    The only problem would be policing as you could link to external items rather than just |folksy addresses.

    Something to think on.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. New Category / Sub Section: DIY Kits

    Hi there,
    I would love if we could have a DIY Kits section. All of us that sell on Folksy are crafters and interested in craft so it makes sense to have a craft making section! I would love to buy DIY kits however I find it difficult to search for them as they get mixed up with ready made items.

    This subsection would also help when listing as it differentiates your kit from being a piece of jewellery etc.

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. ability to add notes about an order

    I'd like to be able to add notes about an order that are just for me as the seller to see. e.g. when I make a wedding invitation order, I'd like to be able to add what type of card I used, the code number for the ribbon I used etc so that when the customer comes back a few months later to order their 'on the day' stationery like menus and place cards, I can look up to see what card & ribbon etc I used. We have this feature on etsy and I use it ALL the time.…

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Different delivery options for individual listings

    It would be really useful if for each listing customers could choose between different postage options. For example, guaranteed, first class or second class. Not everyone needs their orders immediately, so customers can save money on delivery costs.

    11 votes
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  18. list new items first not last

    Why are new listings added to the end of my shops items? Surely it makes sense for new items to appear first, not last. I know I can change this in my dashboard but with over 700 items it takes forever to load up everytime I add a new item, and my ipad can't even manage it! It crashes! Please list new items first NOT last

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Easier way to re-arrange items in shop

    I would love if there was an easier way to rearrange photos/items in your shop.

    The current method is very laborious and time-consuming. (especially with over 200 listings!) Having to individually move these items up a list in the shopkeeping settings is just not working.

    I would love a user-friendly way of organising photos/items within collections. I envision being able to view images of items in the 'collections' in a grid format and then being able to swap and change which position the items will be shown in your shop.

    9 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fixed postage costs for postal region no matter how much or how little someone buys in your entire store.

    Items less than 2kg are all the same price for shipping to the U.K. mainland with Royal Mail. So therefore, people should be able to order what they want from the entire store and just pay the fixed price posting of 2.99 for everything. Would be great if I could apply a different fixed price posting for everything for Europe, etc.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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