Suggested Features
Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!
83 results found
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View feedback with a picture of what was sold, rather than just the feedback itself.
I was wondering why feedback doesn't also show you a picture of the sold item that the feedback is about. There is an option to view but that is just a function to be able to see the whole sentence of the feedback. I feel that as sellers we are missing out on a major marketing tool. I think that most sellers/crafters would like the option to show a picture of their sold items as they are proud of their work. We also have a duty to let our potential customers know what's selling right now and what is on…
18 votesWe’ve updated our Reviews system so that images are now shown alongside the customer’s feedback. You can read more about the changes we’ve made here - https://blog.folksy.com/2019/07/29/reviews-on-shop-pages
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Can we have a 'view your posts' feature on the forum please.
As above really, most forums have this and I find it useful to keep track of my posts.
15 votesWe’ve released a new forum which has lots of features to allow you to track your activity: http://talk.folksy.com
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The ability to have the name of your town name appear underneath your name
If there was an option to add the name of your town followed by UK instead of just United Kingdom and have it appear under your name in your shop.
Buyers would stand a better chance of finding local shops and would be able to opt for collection and save the cost of postage.
Sometimes the cost of postage can be more than the cost of the actual item.
12 votes -
Could we have the option of listing something as unisex
Only having the option of male/female can be restricting, especially with items like bags and cases. It would be nice to be able to list items as suitable for either gender.
11 votes -
Easy way to see Favourites
Is there an easier way to see items/shops you have Favourited? Currently you have to go to Dashboard>Account, then choose to see either Favourite Items or Sellers.
If there was a clear Favourites button/link on the home page showing ALL Favourited things, it would make browsing and shopping easier, quicker and more enjoyable.I actually find it easier to pin items on Pinterest (on a secret Gifts board) to see favourites at a glance, rather than use the current way...
P.S. Forgive me if I'm being dumb, it's just my first impression!
11 votesWe’ve improved favourites! You will now see a link at the top of the page that takes you to your Favourites page. From here you can see Favourite items, shops, and new items from your favourite sellers. We’ve improved favouriting itself, too – you can now favourite an item when you hover over the image in the gallery view (e.g. on the front page, in searches, etc). We are planning to introduce more improvements to favourites/activity later in the year.
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Photo's turning Side Ways - BUG - Sort it. It's not the uploader, it's the website!
Hi. could some one please sort this bug. My images are taken with a normal camera. I remember i had this issue 2 months back and stopped using folksy. So I've worked out the bug for you so please fix it as it's wasting not just my time others.
Right, from what i gather it's due to the pixels, especially if you have long photos for example px w300 and hight 1000px
It will turn the photo side ways!
So to correct this, crop the photo until you get a more or less even square size at - 500px x…
10 votes -
Spam Reporting
I have been experiencing a problem with spam messages. It would be good to have a way to report spam like one does in with emails, so Folksy could do something about it (deactivating accounts if found to be spam). At moment I can't do anything except ignore them. The messages always enquire about the items availability, excepting paypal, final asking price and requesting that I respond to a private email address.
10 votesIf you receive any spam emails via Folksy, please forward the email to support@folksy.co.uk so that we can investigate.
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Can we have a Mono Print section under Printmaking?
There is presently no area for such prints and placing them in 'Other Prints' would immediately see them sink without trace.
As Mono prints are high end art it would seem appropriate they had their own section.Until a section is offered we will have to hold back listing them here on Folksy and instead list them elsewhere, such a shame as they would add another dimension to both our shop and to Folksy.10 votesWe have added a category for Monoprints here – https://folksy.com/art/printmaking/monoprints
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Listing more than 5 items
Id like to list more than 5 items available as I make small products in batches and so it would save me having to relist and would enable buyers to buy more than 5 at time.
i don't mind if this costs a bit more it should simply be possible
10 votesYou can now list up to 100 items in each listing.
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Is it possible to create individual threads to link back to the threads you have already spoken in, as I find I loose which threads I have p
I am new on Folksy and am enjoying getting to know people on the Forums. However, I keep loosing the threads of where I have already written. On etsy there is a way to follow your poevious threads, could this be done over here, as it's really useful.
9 votesWe’ve released a new forum which has lots of features to allow you to track your activity: http://talk.folksy.com
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Messages
When replying to a message you should be able to see the original message, and also it would be useful if the subject was carried over instead of having to type this in each time.
8 votesFolksy messaging has been replaced by email, which solves this issue!
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Search - please incorporate the item's description as well as title into the tool so that items stand a better chance of being found.
To build an effective search tool, could the search tool prioritise contents according to:
1) Item description
2) words within the item's description
3) the category heading within with the item has been listed
4) the copy within the 'inspired by' bit
5) tags (appreciate this is a previous request but benefits inclusion here too)Thanks!
7 votesHi there
Item description (i.e. all words within the description) and category are already included.
For each item, a searchable string is created by joining together the following fields:
- seller login
- item title
- item description
- section name
- category name
- subcategory name
- colour names
- material names
- place name
If a user searches on multiple words, then only items that match all of those words are returned.
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Can we remove the price from sold items?
I know this has been asked before and was declined with the suggestion that we edit the listing to remove the price or change the price. One little problem, I don't seem to have the ability to edit the listing once it has been sold. I make one of a kind items mostly and over the years my pricing structure has changed so that I now make a profit. If I remake something that I made 3 years ago and sold for £35 but using different yarn and with my new pricing structure I decide to price at £80, customers…
7 votesWe have now removed prices from Sold Items, hurray!
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why can't you copy a listing so you can sell similar items and list them quickly?
why can't you copy a listing so you can post similar items to ones you have already for sale in your shop without having to do every listing from scratch? saves A LOT OF TIME
7 votesHi there
It is possible to copy listings. To do this, go to your Dashboard, click on ‘Listings’ on the left hand side and then click the ‘Copy’ button alongside the item you wish to copy.
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Neutral feedback being "neutral"
Those with small numbers of feedback can really have their ratings slashed by the maths of the way the percentages work. Despite the number of sales, if the feedback scores are low, one neutral feedback ( which I got because I didn't put any freebies in the parcel, I know because the buyer has told me!) can slash a sellers rating.
7 votesNeutral feedback is now neutral.
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7 votes
This was a bug that has been fixed.
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Concerned about how many " bought in " items seem to be listed
I'm new to Folksy but have been a designer maker of silver gold and gem set jewellery for over 25 years. Whilst I know jewellers get castings of their own designs made and then finish them there seems to be loads of things of Folksy that are not in anyway handmade or hand finished.....Who is policing what is and isn't posted?
If I make a handmade item from start to finish I cannot compete with an item that is bought in. I understood when I signed up to Folksy it was for promoting good quality British made crafts? Does anyone…6 votesThis page outlines the criteria for what is allowed to be listed on Folksy and also some specific examples of what is not allowed. This content constitutes our policy on “handmade” as referred to in the Terms of Use:
http://folksy.uservoice.com/knowledgebase/articles/54524
Folksy polices the policy on handmade through post-moderation – through sampling products and reviewing items that are reported.
If you spot anything that you believe is bought-in, please use the ‘report this item’ link on the item page.
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Sell a similar item template, as per ebay???
Hi there, am a total newbie so maybe this is possible but couldn't see a way of making a template or selling a similar item to save having to type everything out everytime for a listing when items are of the same type???
Lorraine6 votesHi there
You can’t create a similar listing to another seller’s item on Folksy but you can copy your own listing once you have created one. To do this, go to Dashboard > Listings and then click on ‘copy’ alongside the listing you want to copy.
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5 votes
Hi there
It is possible to do this already. Edit your items using the ‘edit this item’ link on the right hand side of the item page, or by going to the ‘Listings’ section of your Dashboard and clicking ‘edit’ alongside the item. Simply drag and drop the images into the order you want them in.
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Featured Items
Something I like about Etsy is that you can select a number of 'featured' items, which will appear at the top of the page and will be the first items your customer is greeted with when visiting your shop. I think this would be a great idea for Folksy, as currently I have no way of arranging the order of my listings unless I delete them and relist them in the preferred order - which would take a while!
5 votesFeatured items are now available for Plus sellers. You will need a Plus account and update to the ‘new look’ shopfronts to enable this
Good news! We’re making your shop better. This work will be released over the next few weeks and will include bring able to feature items (Plus accounts only). The latest seller email contains more information:
http://us2.campaign-archive2.com/?u=3d1c6a149b4d82013b3fd0b15&id=8d98b11d56&e=020a45cb1f
We’ll be updating you on the shop work in a separate email soon and also talking about the work on the Folksy blog.
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