Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

Suggested Features for Folksy...

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  1. The ability to re-arrange one's shop

    It would be great to be able to re-arrange how one's shop appears, rather than being stuck with the order in which items are listed.

    784 votes
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      64 comments  ·  Flag idea as inappropriate…  ·  Admin →

      This work has been completed and shops which have updated to the new-look shop fronts can now re-arrange their items. If you are unable to update to the new-look shop front (link at the top of your Dashboard), please contact Support.

    • Improved product search

      The ability to search within product categories and to introduce sub cats for each main product category. At present cannot find anything unless the seller has happened to use the keywords that I type into the search bar. For example I want to find soft toy crocodiles - at present I go through Dolls & Bears but once I'm there I cannot add crocodiles into a search box without it searching the entire site.

      664 votes
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        69 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Discount Code Option

        I think it would be great to have a discount code option which would allow us to run promotions etc throughout the year ie Xmas, Valentines etc. Think it would also be lovely to offer repeat customers a discount too. It could be a great way of promoting customer loyalty.

        425 votes
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          64 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Clicking the 'back' button & it taking you to the exact spot where you were previously browsing.

          Unsure if this is a common problem but when I am browsing a category and click on an item to view, when I click the back button to carry on browsing it takes me back to the top of the page/category again.
          It would be useful to be able to be taken back to the same place on the page that you were previously looking at, especially when you are quite far through the category.

          406 votes
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            31 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Stats

            Hi, is it possible to have some kind of data to show how many views and where views are coming from so we know which promoting is working.
            Thank you

            391 votes
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              43 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • The ability to explain why you have reported an item / shop

              There are a number of reasons why an item or shop would be reported. It would be beneficial to implement an opportunity for the reporter to explain why they chose to report.

              For example, when someone hits the report button you could have a chat box allowing a brief explanation for the report, or drop down list so you could check an option.

              176 votes
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                completed  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Shop Noticeboard needed on every page, shop front and individual listing pages.

                There is currently no facility to post a shop notice - the only options if

                a. I need to say - "I'm going away in a week, please order now"

                is to fiddle with my shop banner and stick a message onto there....(I do do this) ..
                but... even then that is only visible to people coming in via my shop front and not on the individual listing pages.
                or

                b. "My shop is closed but only for today, I'm going to a wedding / funeral / Xmas fair / psychiatrist / dentist etc etc - and I will be…

                157 votes
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                  23 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Sorry for the delayed update! There is now a Shop Noticeboard (‘Your shop announcement’) feature on Folksy. If you haven’t used it yet, you can find it at the bottom of the Shop Settings section of your Dashboard. We hope you find this useful.

                • More Tag options

                  The current tags options for sellers fall into 2 categories - 1.Materials and 2.Colour. These options are very limiting and irrelevant for many sellers. Wouldn't it be better to have one Tag listing where sellers could list say 25 tags specific to their item. Then sellers could list exactly what they wanted and free up their title bars from keyword stuffing. Sellers would be happy as they will be able to target buyers and buyers would be happy as they would be able to find what they want. Makes sense as Folksy's aim is to bring buyers and sellers together…

                  136 votes
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                    completed  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ability to change your username

                    I think being able to change your username would be a great help. I set up my account with Folksy a while ago, just as a buyer initially and now I've started selling items. My username is now not what I would like my shop to be called as I didn't have this intention in the first place. I think it would be beneficial to users be able to change this, even if Folksy put a limit on the number of times it can be changed or even being able to change the end of your web address to your…

                    127 votes
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                      36 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      We’re pleased to announce that we are now able to change your username (and therefore your shop URL/address) for you. This is useful if you set up with a username that doesn’t match your shop name, or if you signed up with Facebook and were assigned a username that you are not happy with.

                      IMPORTANT
                      Please note that there is no redirect in place. This means that if we change your username/URL you would need to update any links etc. that you have posted anywhere ASAP because anyone visiting the old address will be directed to a broken page and will not be able to find you. Also if you have your URL on any printed materials, business cards for example, you will need to get those replaced as the old link to your shop will no longer work.

                      If you would like us to change your username…

                    • Immediate payment required

                      I have problems where customers make a purchase but then don't make payment for it (despite contact from me).

                      Would it be possible that a buyer has to make payment before the sale is made? I am unsure why this is a 2 stage process on Folksy. I am thinking along the lines of eBay's 'immediate payment required' functionality.

                      106 votes
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                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please can the Front Page "unsigned" revert to the same interesting display as the "signed in" version

                        In the forum at the moment there is a thread about sales picking up http://talk.folksy.com/t/are-your-sales-picking-up/3275.

                        There have been strong suggestions that some shops have seen a decline in views since the Front page was split (in September ?) between the signed in (Good) and Unsigned in (Boring) versions.

                        I added this comment to the forum post after reading yet another remark about the front screen.

                        "I do agree though that the unsigned in Front Page does absolutely nothing to entice potential customers who have come in to Folksy via that route to linger or even explore further.

                        There has…

                        100 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          While we do still have a signed in and signed out front page (usertesting suggested that new/guest buyers needed slightly different signposting on the front page), the two views are now more in line with each other and hopefully the signed out page is more interesting without being too confusing. We’re continuing to test this and will review/make changes accordingly.

                        • Please can we have shipping profiles?

                          The Royal Mail has now changed the way world wide postage is calculated and charges according to the 'zone' the recipient lives in.
                          UK,
                          Europe (EU & Non EU)
                          World Zone 1 - The Americas, The African continant, Asia, etc
                          World Zone 2 - Australia, New Zealand, etc

                          Please, please, please can we have shipping profiles we can set up with the 'zones' included so it's easier to set up in our shops.

                          99 votes
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                            11 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello all. Making it easier to specify shipping costs to a range of different destinations is something we’ve long wanted to do, and is on our to-do list for the not too distant future.

                            Our first priority will be to define ‘postal zones’ for common groups of countries. We’ll look at the pricing structures of the Royal Mail (and other services like Parcelforce) to define this.

                            Any feedback you have on postal zones you think would make sense would be appreciated and will be taken into consideration too – please add them in comments on this feature.

                            Many thanks,

                            Frankie
                            Folksy development team

                          • Have an easy way to embed your Folksy shop in another website

                            I'm not sure if this option exists. I've seen on Etsy that they do a mini-widget thing that will display a few of your listed items on your blog/website. I will soon be creating a website for a new venture selling craft items, which i would also like to list on Folksy to increase product views. What would be really good would be to simply list everything on Folksy once, and for this information to automatically be updated on my website. And for it to look like a proper shop rather than just a little widget like the Etsy option.…

                            86 votes
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                              9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • The ability to cancel an order immediately instead of waiting 24 hours

                              Having had 3 non paying buyers in little more than a week I find the most annoying thing is having to wait 24 hours to cancel the order. In my experience if a customer intends to pay for an item they either will straight away or they will email to say they're having difficulties, if neither happens then usually the customer has either bought the item by accident and had no intention of purchasing or they've simply changed their mind after committing to buy.

                              I'm not one for sending chasing emails to customers to goad them into paying for something…

                              66 votes
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                                5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • When we receive a message, we need to see the item being reffered to.

                                I find it very frustrating when receiving messages, that I cannot see the "exact" item being referred to. Also, I would like to be able to see the message as I write my reply, so I can see the senders name and any requests while I compile a reply. It would also be useful to be able to send a link to my shop items in messages and to show photographs. This would also keep the prospective buyer inside Folksy, otherwise I have to ask for them to email me, so I can show photos and links, Sue

                                62 votes
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                                  completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please can we have a sub section in Dolls & Collectibles called Dolls House Miniatures

                                  The Collectors market for Dolls House Miniatures is very large with lots of people with plenty of money to spend in this area.
                                  There are now more people listing dolls house miniatures on Folksy and as sellers we would like a specific category for them in the Dolls & Collectibles Section.

                                  60 votes
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                                    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Shop Notification Area

                                    Please please can we have a “Notification” area against each shop where we can put notices.
                                    EG:
                                    1. Please buy something – I’m broke !
                                    2. Moving house – clearout of stock sale before I go
                                    3. Shop will be closed 6th June to 28th June but I will be picking up messages
                                    4.Happy Birthday to me (not today but 4th June but wouldn’t it be nice to be able to announce it)
                                    5. Merry Christmas to all my lovely customers
                                    6. Free P&P today only – will give refund via paypal after you have bought all my lovely stuff …

                                    45 votes
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                                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Edit Listings In Bulk

                                      It would be great if you want to revise something that isn't necessarily "description" for example postage prices to be able to do this in bulk. Due to the recent changes by Royal Mail it will be necessary for all of us to update our listings so we don't lose out on postage costs, which is ok to do individually if you only have a few things listed, but if you have loads it's really time consuming!
                                      I'm sure it wouldn't be too hard to get the software to put certain editable data into a grid field where you could…

                                      43 votes
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                                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Shipping to EU

                                        If there was a shipping option that covered EU then I would give that option, but at the moment you have to list each country seperately.

                                        Better still would be a shipping profile that you applied to each item.

                                        40 votes
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                                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Bulk relisting

                                          I'd love the ability to relist items in bulk via some kind of tick box page. Currently when items delist I have to go through each one and approve the relisting item by item which takes hours. Having the ability to simply tick a box next to the items I want to relist and approve them all at once would be wonderful. You could still go in and edit individual listings in detail but for itemsthat don't need any editing before relisting it would be a huge time saver to be able to do them all at once.

                                          37 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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