Suggested Features

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Suggested Features for Folksy...

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  1. IT would be useful if we could have a download to save of all of our listings in our shops.

    I would find it very useful if i could take a download of all of the listings in my shop. Would this be possible please?

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Environmental Statement

      I was wondering if there were any plans to have an environmental policy statement/section for shops? I would be keen to have this as a link in the top section of my shop, similar to the links for ‘Buying from me’ and ‘Privacy policy’.

      At the moment I’m listing some of my environmental standards in my ‘About’ section but as information that’s put there is freeform and individual to each seller, as a buyer I wouldn’t necessarily know to look there to get this kind of information. A brand’s environmental standards are certainly something that affect my purchase decisions and…

      3 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Wedding Gifts

        I mainly supply personalised gifts, mainly to the wedding market. Im so surprised you do not have a wedding gifts category. You have a thank you gifts for bridesmaids etc. Is there any chance of adding a new category of wedding gifts or even personalised gifts or both. Thank you Fiddlestick Crafts

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Folksy Shop App for Facebook Page & smartphones?

          Hi there, I was wondering if we were any closer to having a Folksy Tab on our Facebook Pages?
          I was gutted when that disappeared? And have you got a APP for Iphones in the offing too?
          Yours Chloe @ Hatastic!

          365 votes
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            25 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • It needs to be clear that you cannot leave feedback if you are only buying as a guest.

            As a buyer of items from Sweet Bee Quilts, I was taken to the payment page and it wasn't clear I needed to make an account if I then wanted to give feedback. I now can't give feedback as i was classed as just a 'guest buyer'. Please can we still leave feedback if we are still guests?

            20 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • View feedback with a picture of what was sold, rather than just the feedback itself.

              I was wondering why feedback doesn't also show you a picture of the sold item that the feedback is about. There is an option to view but that is just a function to be able to see the whole sentence of the feedback. I feel that as sellers we are missing out on a major marketing tool. I think that most sellers/crafters would like the option to show a picture of their sold items as they are proud of their work. We also have a duty to let our potential customers know what's selling right now and what is on…

              18 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Billing information split

                I have a plus account and re list some items every day. When I get my bill there are hundreds of entries to go through to check it, particularly when my bill has rolled over 2 or 3 months, because orders are mixed in with the listings. If possible could the bill have 2 sections...one showing listing fees, and a separate section listing orders?

                20 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Feedback left v Feedback %

                  Currently feedback is shown as the amount of feedback and a percentage. When the amount of feedback doesn't match the amount of sales, it does rather suggest that people weren't happy but declined to leave negative or neutral feedback.
                  So I suggest that the box should show Items Sold and feedback % only. Eg:
                  Items sold: 100
                  Feedback: 100% positive
                  Though still make it clickable so people can go and see what feedback has been left.

                  120 votes
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                    planned  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Search for producers by location

                    If I wanted to buy local to where I live is there a way of searching for local producers or is it a option you could add?

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Password change suggestion

                      Could Folksy provide a "confirm new password" or a "show " icon when a new password is made?
                      It's too easy to make a new word, misspell it, not be able to check it then drive yourself crazy retyping it.
                      I know there's a link for a forgotten password; that's fine if you also remember you've changed you email details!

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please find some way of leaving feedback with guest log in purchases

                        Please find some way of leaving feedback with guest log in purchases, I have just had sales of 4 items through guest log in, and whilst the customers have let me know to my own email account that they are happy,my positive feedback score is suffering.. This problem will only get worse as I suspect most people will buy though guest now they can

                        146 votes
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                          23 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          We’re going to be reviewing the way that feedback works in the future. When we do so, we’ll look at incorporating a way for guest buyers to participate too.

                        • Search facility within listings

                          Hello, I have brought this up before, but it was a good while back. I really think a search facility is needed when we are managing our listings.

                          I currently have three pages of listings, and although archaic it is possible to use CTRL &F to try to search, but it isn't possible from a mobile.

                          I have closed my shop previously due to the unmanageable dashboard/clumsy workarounds, and hoped it had been resolved, especially as a decent Stats system had been recently given a facelift.

                          Also the option to delete/hide a listing when viewing the item would be very…

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Please, could we have a 'Save as Draft' option?

                            I'm currently setting up a new Folksy shop and have tried to put several listings as Drafts ready to list them when I'm ready. When you preview a listing your only options are to 'make changes' or 'list item'. If you just abandon it and click back to your dashboard it saves it as a draft. That's fine, it works but it seems a bit hit and miss. Plus you then need to navigate through 'manage listings', find 'Draft items' to start another.

                            Anna (not anonymous as it says but from WearItsAt, Cuprousity and (soon) Argentia)

                            18 votes
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                              6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Collection Descriptions

                              It would be great if there could be a format where we could add a description at the top of each Collection page.

                              5 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Encourage communication before leaving negative feedback

                                Could there a note beside the feedback box suggesting buyers contact the seller before leaving negative feedback? It seems unfair to have negative feedback on your record for a situation that you then fixed for them, eg. resent an item that never arrived.

                                34 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  We’re going to be reviewing the way that feedback works in future. When we do, we’ll take this situation into consideration so that positive outcomes are more accurately reflected on the site.

                                • Collections Menu at the side on product pages

                                  It would be really great if there could be a side menu of our collections when customers click on individual product pages. It would make navigation much easier for them, as they could go back into the collection they were in to look at more products, or switch categories. It saves them time when ordering multiple items, and makes our stores much more user friendly.

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Membership only by Approval

                                    I have written to the Folksy operators to suggest that membership of Folksy should be "juried" or, perhaps a more appropriate term, "following approval". Folksy has a clear and serious problem dealing with the removal of unsuitable shops, products and applicants from the listings. This is primarily due to the easy, more-or-less-instant application process that is currently used.

                                    Applications should include not only the person's UK address details but also a general description of the goods to be sold, along with actual images of a few products. It does mean that Folksy staff would have to manually check and approve…

                                    8 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Shopkeeping

                                      Please please can we have the Shopkeeping page on separate pages (like the listings page). I have over 900 items and my ipad crashes when I try to load the page to move my newest listings to the top. Alternatively why on earth aren't the newest items automatically shown first anyway!!

                                      10 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Make it more obvious that sellers should fill in their Profile (Meet the maker info)

                                        Many new shops don't have the 'meet the maker' info filled in. I looked for mine just now and it took me ages to find it - it's in My Profile way down on my dashboard menu. And it is not at all obvious that the info you enter here is displayed to vistors when they click your name at the top of your shop.

                                        Suggest that this is moved into the 'Shop Settings' page, and an explanation of how it is used to be added. Prompt people to say how long they have been crafting for, what techniques they…

                                        24 votes
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                                          7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Larger area for description & bulk upload photos

                                          When listing a product can the description area be bigger so I can see all I am writing and can I upload all my 5 photos at once instead of one at a time.

                                          I have just joined and can add products twice as fast on my own website and three times on E*sy and Eb*y. I love the idea of a British craft site but am dissapointed by the backend set up.

                                          I dont really expect to get some interest in my Folksy site untill I have at least 50 products listed but at this rate it will be…

                                          4 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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