Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. An improved description for the Scotland gift guide

    Suggest making it more arts and crafts focused - current description is quite stereotypical and patronising and misses the opportunity to highlight a strong craft tradition.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Spellcheck

    Please may we have a spellcheck?

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Request customer mobile phone number at checkout

    Many (most?) couriers require a phone number as well as an email address for deliveries but Folksy does not ask customers to provide a phone number. In order to place an order with the courier I usually use my own mobile phone number. This means the customer does not receive parcel tracking text messages. Also, occasionally a courier may have trouble locating a property and if they have a phone number they will call the customer. I think is would be useful if Folksy requested (not required) a mobile phone number at checkout.Interested to know if others agree.

    1 vote
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  4. Make similar alternative suggestions for unavailable items

    I noticed that currently Folksy suggests random alternative items from my shop when I view a sold item. Would be better if it suggested items from the same section of my shop in the first instance and only suggest those from other categories if there aren't any similar e.g. if someone is looking at a copper bangle which has sold, suggest other items from my copper jewellery or bracelet section rather than a scarf.

    2 votes
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  5. Add "view in browser" to emails

    For some reason, emails from folksy never show pictures just blue question marks. It's quite likely something to do with my computer blocking them, but I'm probably not the only one. Could you add a 'view in browser' link to the email so I (and anyone else having problems) can see the email?

    1 vote
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  6. Notifications when new reviews have been left

    Please can we have some kind of notification when new reviews have been posted on our shops. could it possibly be added to shop stats, or shop activity? Or an email notification? Thanks

    28 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Keep sold items visible in shop but mark as ‘sold’

    I make repeats of my birds and when they sell out and therefore disappear from my shop, customers get irritated because they look for an item and can’t find it. They don’t see the ‘sold items’ link. If the products were still visible in my shop but marked ‘sold out’ at least they can see all the details, price, size etc, and that is was available but now sold. Hope this makes sense 😃

    9 votes
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  8. Shop sub sections under a main section header

    Meaning if you have a section for bags, have sub sections within that header for separate styles such as clutch, tote etc

    8 votes
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  9. Character or space count for Tags

    We have the ability to add up to 15 tags, but that can vary depending on the length of the actual tags used. It would be really helpful to have a counter of some kind that alerts you when you're exceeding the space - quite often I enter my keyword tags, publish the page, then see that the last tag has been cut in half or truncated. It makes updating tags very long winded and fiddly!

    15 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Get rid of percentages linked to stars

    It is so disappointing to see your percentage drop due to a four star review.
    I have experienced this and seen it happen on other shops. The customer is very pleased with the item but takes off a star, because for instance, it is a gift and hasn’t tried it.
    This is upsetting as you can never recover to 100% through no fault of your own. It doesn’t look good to a potential customer either if the percentage rating has dropped.
    Let’s just have a star average instead.

    16 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Click and Collect

    Our market manager has just sent us an article suggesting that, under the current circumstances, more and more local people would prefer to use click and collect, and then visit the store briefly to pick up their iutem rather than paying postage. Is this something Folksy could do?

    2 votes
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  12. Make Shop Name an automatic extra tag on all listings in a shop

    My daughter was looking for something in my shop the other day and observed it is a shame there is no facility to search for things within a specific shop. She is quite right.
    Ok if you have a shop with limited stock but my shop is heaving with things and there's an awful lot of pages to get through if the thing you want is on the last page.
    I did suggest that if she had added Joysofglass to her search term it might have helped as I very often add it as a tag.
    From now on I…

    31 votes
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  13. Body Jewellery Option

    Hi, could an option for body jewellery be added? At the moment I have my piercing jewellery (nose and navel) listed as 'earrings'!

    1 vote
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  14. Include recipient's name with address on orders please

    Please can the recipient's name be included with the address on the orders page? I have just had to refund a customer and cancel the order due to the confusion caused by the absence of a name on the parcel. The recipients' names need to be with their addresses especially as orders are sometimes sent to a third party and not always sent to the customer who has paid for the goods.

    8 votes
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  15. categories within cards for type e.g. letterpress, Handprinted, digital, pop-up etc

    Lots of cards aren’t subject specific and people often search for cards by type e.g. pop up or letterpress rather than by message or occasion I think.

    1 vote
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  16. Sub category for felted items

    I never know where to put my needle felted sculptures. I know there are sections for textile art and ornaments etc, but I think there are probably enough felting artists around now (both wet felting and needle felting) to warrant a sub category somewhere. Thanks.

    7 votes
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  17. Stock Level in Variations

    Can we please have the ability to include stock levels in variations. We can include variations in price, but not the number of items available in each variation. Consequently if a particular item is sold out, it doesn’t reflect that in the listing.

    33 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. More categories

    As I'm a maker of sketchbooks and other various handbound books they don't quite fit into any category on the website yet (my mini's arent scrapbooks or stationary either). Im sure other things from other makers don't fit into the categories that are on the site either? The previous idea on more categories didn't seem to get solved, only having "collections" on your shop changed. Looking at it as a customer to this website for the first time the categories the website has for browsing is small. As a seller, my items don't fit into any of the categories that…

    5 votes
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  19. larger thumbnails for photos, hard to see on a pc so even harder to see on a tablet etc

    The thumbnails are so very small, I understand they are to help pick pics but they could be made to be bigger, unless I have missed that facility.

    8 votes
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  20. Auto drafting of half done listing page to stop loss of data

    I put info into listing and if I mistakenly move to another window for some info, a lot of the already entered info is gone, i.e. materials, colour, and photos. That must be a bug. Can we have it automatically go to draft, it would save a lot of time not having to re enter info and details.

    5 votes
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