Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!
236 results found
Ability to add tracking number to order/dispatch emails
I send high value items and always use a tracked service.
I think it would be really useful if when marking an item as shipped, i could also add the tracking reference.
I understand that I can email the customer with this info, but it would be great if that info was in their dispatch email/folksy account.
what do you all think?
Thank you, Corinne x28 votes
I really am not liking your website. It isn't easy to negotiate and has not updated any of my purchases. I've made lots of purchases and it only shows two.1 vote
I have a lot of ID holders and lanyards listed, and lots more to add. Is it possible to add a "Lanyards & ID holders" category, as I think they're getting lost in Everything Else. Likewise, I have a lot of Sleep Masks, but there's nowhere to put them apart from Everything Else. Can you make some kind of Sleepwear category please. Thanks1 vote
Shop Settings, Shop Appearance, Shopkeeping - all confusing, i never know which one is which eg when looking to change Announcement.
Simplify to one category eg SHOP SETTINGS, then drop down options such as
Edit About information
A way of contacting a customer directly not via own email address.
I would like to be able to acknowledge their order personally but not through my personal email7 votes
Photo retouching is the process by which you can get quick solutions of tiny faults on your modeler, self, or any type of human face like stain, dirt, blemish even wrinkle.1 vote
Is there a plan to have a search function within the seller dashboard?
my shop is getting bigger and I'm struggling to find outdated tags to update or items I need to copy to create new ones (the thumbnails are too small too) so wondered if there is a plan by folksy designers to add a search function to the backend of our shops to make navigating around listings easier and quicker?
it could pick up the titles and tags only and I'd be super happy.!17 votes
Gallery or Archive page
I would like to be able to post pics of items I have made previously, in the hope that a potential customer might browse the items and order something similar, thereby generating some bespoke trade.1 vote
build platform so we can buy stamps direct from Royal Mail and print out ourselves
I used to use Etsy (by the way i much prefer Folksy) but one thing they had which made it a lot easier for sellers is that I could buy Royal Mail stamps direct them from them and then print my own label and attach them to envelopes with weight, QR codes, addresses etc. I know it might take quite a lot of effort on your part but really I think it's worth it.15 votes
NOT to relisting items about to expire that 0 in stock
Please do not drop items that have ZERO in stock automatically into relisting section with the other ones, as you have to go them all individually and untick them all. They have to stay in "Out of Stock" section until we re-list them manually or in bulk.1 vote
Postage to Germany (and other countries with similar postal regulations)
Germany have introduced packaging regulations which are complicated and make it uneconomical for small sellers to continue selling there. This involves paying a fee and declaring / estimating the packaging you will use annually etc. I had hoped that this did not apply to small sellers, however information available on the internet suggests that it does and that a large fee may be incurred for anyone who does not comply. As a result of this legislation many sellers no longer sell to anywhere in Europe (as can't eliminate Germany from postal options) or have put a notice on their account to say any sales to Germany will be cancelled and refunded. I would like to suggest that Folksy look at whether or not a bulk registration is possible to allow us to continue to sell to Germany without having to register individually (which isn't really feasible for most people). If this is not possible I'd like to suggest that European postage is broken down so that Germany and any other countries with similar rules can be avoided. This would create a better and more professional customer experience and hopefully increase sales overall as more people would be willing to sell to Europe.
Germany have introduced packaging regulations which are complicated and make it uneconomical for small sellers to continue selling there. This involves paying a fee and declaring / estimating the packaging you will use annually etc. I had hoped that this did not apply to small sellers, however information available on the internet suggests that it does and that a large fee may be incurred for anyone who does not comply. As a result of this legislation many sellers no longer sell to anywhere in Europe (as can't eliminate Germany from postal options) or have put a notice on their account…4 votes
Conditional Discount Codes
It will greatly increase sales to have conditional discount codes for our shops. At present the only type of discount code functionality is a whole-of-order flat rate discount which is unsuitable for running specific promotions.
It's far better to have conditional codes for specific campaigns, a few examples:
- x% off items in a specific shop category
- "three for two" pricing
- x% off when you buy x number or more items
- spend £x or more and get x% off
There are lots of variations that can be created for specific discounts all of which will encourage more sales.37 votes
Postage upgrades added to Bulk listing option
Please will you consider adding Postage Upgrades to Bulk Listing Option. The only current workaround for this is add an Option Variation to each listing, which is tedious and timeconsuming and if postage prices increase.....well!3 votes
Capacity to add multiple photos to listings from IPad or IPhone.2 votes
a search option to search only shops shipping to the USA
To have a search option to search only shops shipping to the USA. This would make searching soooo much easier for US shoppers that love Folksy!! thank you.1 vote
Can crochet be given a category2 votes
Add photos to variations
Add variation photos7 votes
Would be great to have a "click & collect " option for local buyers
Buyers could save postage and could also meet face to face (masked of course!)11 votes
A sub category in the jewellery section for gift sets/ jewellery sets
I have made a number of matching gift sets containing more than one item i.e. earrings and a pendant. Sometimes a bracelet too.
As it currently stands when I add them to Folksy I list them under pendant/necklaces and then add my own shop collection, but if a customer is browsing Folksy home page (rather than navigating an individual shop) would it be a fair option to have a ‘gift set’ option in the jewellery menu?
Apologies if this has been asked before. The first time I posted the suggestion I accidentally hit the back button.5 votes
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