Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Concerned about how many " bought in " items seem to be listed

    I'm new to Folksy but have been a designer maker of silver gold and gem set jewellery for over 25 years. Whilst I know jewellers get castings of their own designs made and then finish them there seems to be loads of things of Folksy that are not in anyway handmade or hand finished.....Who is policing what is and isn't posted?
    If I make a handmade item from start to finish I cannot compete with an item that is bought in. I understood when I signed up to Folksy it was for promoting good quality British made crafts? Does anyone…

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This page outlines the criteria for what is allowed to be listed on Folksy and also some specific examples of what is not allowed. This content constitutes our policy on “handmade” as referred to in the Terms of Use:

    http://folksy.uservoice.com/knowledgebase/articles/54524

    Folksy polices the policy on handmade through post-moderation – through sampling products and reviewing items that are reported.

    If you spot anything that you believe is bought-in, please use the ‘report this item’ link on the item page.

  2. When we receive a message, we need to see the item being reffered to.

    I find it very frustrating when receiving messages, that I cannot see the "exact" item being referred to. Also, I would like to be able to see the message as I write my reply, so I can see the senders name and any requests while I compile a reply. It would also be useful to be able to send a link to my shop items in messages and to show photographs. This would also keep the prospective buyer inside Folksy, otherwise I have to ask for them to email me, so I can show photos and links, Sue

    62 votes
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    completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Have an easy way to embed your Folksy shop in another website

    I'm not sure if this option exists. I've seen on Etsy that they do a mini-widget thing that will display a few of your listed items on your blog/website. I will soon be creating a website for a new venture selling craft items, which i would also like to list on Folksy to increase product views. What would be really good would be to simply list everything on Folksy once, and for this information to automatically be updated on my website. And for it to look like a proper shop rather than just a little widget like the Etsy option.…

    86 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Put a clear link for feedback on the emails sent out to purchasers. It is not obvious how to do this.

    I bought a few items for presents and pleased with all of them. I've been looking for some time but can't find out how to do it.

    Maybe I'm the only person this dim but hopfiully not!

    20 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Items wanted section

    How about a section in the forums for 'items wanted'? If a potential customer is unable to find what they want, they could post their idea for the makers to see. It sometimes happens now, but it's spread across the forums. It would also be on-going market research for makers.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. The ability to explain why you have reported an item / shop

    There are a number of reasons why an item or shop would be reported. It would be beneficial to implement an opportunity for the reporter to explain why they chose to report.

    For example, when someone hits the report button you could have a chat box allowing a brief explanation for the report, or drop down list so you could check an option.

    176 votes
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    completed  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Category Changes Feedback

    In the last three months we’ve been working on a review of categories on Folksy. We’ve read your feedback, reviewed the site analytics and tested our assumptions and ideas.

    We want your feedback on the proposed categories before we implement them.

    Please review the blog post about the Category review:
    http://blog.folksy.com/2012/09/12/better-categories

    and take a look at the proposed changes here:
    https://docs.google.com/a/folksy.co.uk/spreadsheet/ccc?key=0ArsXEqR27S_ndExfRVFGbmpXT01KNXQ2cDdKZ0l1Ync

    The category changes are in yellow and we have included information on how the changes will affect different items.

    If you have any feedback please leave it in a comment here by 21st September. Only feedback provided through Suggested…

    2 votes
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    completed  ·  26 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Easy way to see Favourites

    Is there an easier way to see items/shops you have Favourited? Currently you have to go to Dashboard>Account, then choose to see either Favourite Items or Sellers.
    If there was a clear Favourites button/link on the home page showing ALL Favourited things, it would make browsing and shopping easier, quicker and more enjoyable.

    I actually find it easier to pin items on Pinterest (on a secret Gifts board) to see favourites at a glance, rather than use the current way...

    P.S. Forgive me if I'm being dumb, it's just my first impression!

    11 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve improved favourites! You will now see a link at the top of the page that takes you to your Favourites page. From here you can see Favourite items, shops, and new items from your favourite sellers. We’ve improved favouriting itself, too – you can now favourite an item when you hover over the image in the gallery view (e.g. on the front page, in searches, etc). We are planning to introduce more improvements to favourites/activity later in the year.

  9. Immediate payment required

    I have problems where customers make a purchase but then don't make payment for it (despite contact from me).

    Would it be possible that a buyer has to make payment before the sale is made? I am unsure why this is a 2 stage process on Folksy. I am thinking along the lines of eBay's 'immediate payment required' functionality.

    106 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Search - please incorporate the item's description as well as title into the tool so that items stand a better chance of being found.

    To build an effective search tool, could the search tool prioritise contents according to:
    1) Item description
    2) words within the item's description
    3) the category heading within with the item has been listed
    4) the copy within the 'inspired by' bit
    5) tags (appreciate this is a previous request but benefits inclusion here too)

    Thanks!

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there

    Item description (i.e. all words within the description) and category are already included.

    For each item, a searchable string is created by joining together the following fields:

    • seller login
    • item title
    • item description
    • section name
    • category name
    • subcategory name
    • colour names
    • material names
    • place name

    If a user searches on multiple words, then only items that match all of those words are returned.

  11. A selection of navigational tabs should appear on top of every page

    At the moment, as a new user, navigation through the site is either tapping on the home text "folksy" or pressing back key.

    Just like every other site, you need to allow users to get where they want easily... Take a look at John Lewis' site

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Empty shops

    I searched "felt", absolutely dozens of shops came up In a list. I've so far reached the 23rd shop and its void of stock.
    This frustrates me, the potential buyer, and takes away from the sellers who have items in their shops eager to please.
    Can you filter the shops selling only with actual "felt" tagged to their item to list up?
    It's a pretty straight forward string that'll make us all happy.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Could we please have a polymer clay category under the jewellery category

    At the moment I am listing my polymer clay brooches under the jewellery category and then brooches.
    Please could we have a polymer clay category as at the moment my items are going into the everything else category.
    That can't be good, surely.

    2 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stats

    Hi, is it possible to have some kind of data to show how many views and where views are coming from so we know which promoting is working.
    Thank you

    391 votes
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    43 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. More Tag options

    The current tags options for sellers fall into 2 categories - 1.Materials and 2.Colour. These options are very limiting and irrelevant for many sellers. Wouldn't it be better to have one Tag listing where sellers could list say 25 tags specific to their item. Then sellers could list exactly what they wanted and free up their title bars from keyword stuffing. Sellers would be happy as they will be able to target buyers and buyers would be happy as they would be able to find what they want. Makes sense as Folksy's aim is to bring buyers and sellers together…

    136 votes
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    completed  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. The ability to re-arrange one's shop

    It would be great to be able to re-arrange how one's shop appears, rather than being stuck with the order in which items are listed.

    784 votes
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    63 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This work has been completed and shops which have updated to the new-look shop fronts can now re-arrange their items. If you are unable to update to the new-look shop front (link at the top of your Dashboard), please contact Support.

  17. 2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Using Characters "!/? etc in 'Message to seller'

    Several of my customers have contacted me saying they can not complete their purchases and the common problem is using "?!-/ i.e non-standard characters.

    Is there a way you can allow these characters? Or even add a note explaining they can not use them?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Spam Reporting

    I have been experiencing a problem with spam messages. It would be good to have a way to report spam like one does in with emails, so Folksy could do something about it (deactivating accounts if found to be spam). At moment I can't do anything except ignore them. The messages always enquire about the items availability, excepting paypal, final asking price and requesting that I respond to a private email address.

    10 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improved product search

    The ability to search within product categories and to introduce sub cats for each main product category. At present cannot find anything unless the seller has happened to use the keywords that I type into the search bar. For example I want to find soft toy crocodiles - at present I go through Dolls & Bears but once I'm there I cannot add crocodiles into a search box without it searching the entire site.

    664 votes
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    69 comments  ·  Flag idea as inappropriate…  ·  Admin →
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