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Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

235 results found

  1. Shipping Date

    Could Folksy possibly include the date when we marked the item as shipped on past orders? Something like 'Shipped 3.8.15' would be sufficient. This would help with items that appear to be lost in the post.
    Thank you.

    12 votes
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  2. Character or space count for Tags

    We have the ability to add up to 15 tags, but that can vary depending on the length of the actual tags used. It would be really helpful to have a counter of some kind that alerts you when you're exceeding the space - quite often I enter my keyword tags, publish the page, then see that the last tag has been cut in half or truncated. It makes updating tags very long winded and fiddly!

    12 votes
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  3. Improve Dashboard

    Shop Settings, Shop Appearance, Shopkeeping - all confusing, i never know which one is which eg when looking to change Announcement.
    Simplify to one category eg SHOP SETTINGS, then drop down options such as
    Edit Announcement
    Edit About information
    Etc

    12 votes
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  4. Could Folksy do something similar to Etsy, where it is easy to see other sellers' favourite items/shops? Helps with ideas for buying!

    On Etsy you can see what other sellers and buyers have favourited (items and shops). I find this really helpful - you often come across items you would never have found otherwise, especially if you find someone with similar tastes to yours. Could Folksy do something like this? If you find a shop you like, the chances are the seller will have favourited other items you will like and might want to buy.

    11 votes
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  5. Improvements that need making to reduce acidental purchase's and make it clearer shipping charges on muliple shop orders

    Shipping doesn't appear until you are ready to confirm order and there is no cancel button at that point, which might help customers who make a mistake, and is there away of showing shipping when
    you add something to a basket as if you buy form multiple shops it could come as a shock?
    A remove items or empty basket button might also help.
    if someone wants to cancel for whatever reason and they are told to contact the seller, yet sellers can't cancel for 24 hrs and at the weekend there is no Folksy support. It also means items…

    11 votes
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  6. list new items first not last

    Why are new listings added to the end of my shops items? Surely it makes sense for new items to appear first, not last. I know I can change this in my dashboard but with over 700 items it takes forever to load up everytime I add a new item, and my ipad can't even manage it! It crashes! Please list new items first NOT last

    11 votes
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  7. Membership only by Approval

    I have written to the Folksy operators to suggest that membership of Folksy should be "juried" or, perhaps a more appropriate term, "following approval". Folksy has a clear and serious problem dealing with the removal of unsuitable shops, products and applicants from the listings. This is primarily due to the easy, more-or-less-instant application process that is currently used.

    Applications should include not only the person's UK address details but also a general description of the goods to be sold, along with actual images of a few products. It does mean that Folksy staff would have to manually check and approve…

    11 votes
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  8. Include recipient's name with address on orders please

    Please can the recipient's name be included with the address on the orders page? I have just had to refund a customer and cancel the order due to the confusion caused by the absence of a name on the parcel. The recipients' names need to be with their addresses especially as orders are sometimes sent to a third party and not always sent to the customer who has paid for the goods.

    11 votes
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  9. Would be great to have a "click & collect " option for local buyers

    Buyers could save postage and could also meet face to face (masked of course!)

    11 votes
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  10. Clickable links in listings

    It would be really handy to be able to include clickable links in our listings. This way, we could link similar/ matching items without customers having to trawl through each of our shop sections.

    11 votes
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  11. 10 votes
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  12. Misleading "Search" button

    Last year a shop which wanted to sell my items decided not to do so because they couldn't find my shop on Folksy. They presumably thought that my business card could not be trusted and therefore neither could I!

    It appears that this is because the search box does not make it clear that you can change it from searching for items to searching for shops.

    I doubt if I am alone in this experience and of all the websites I use Folksy has the least user-friendly search box.

    My experience of human nature is that very few people persevere…

    10 votes
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  13. sold items - multiple items not showing.

    Would it be possible to show multiples of items sold please - at the moment if lots of people buy the same item, only the latest sale shows. Therefore it looks like you only ever sell one of each type of item.

    10 votes
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  14. Shopkeeping

    Please please can we have the Shopkeeping page on separate pages (like the listings page). I have over 900 items and my ipad crashes when I try to load the page to move my newest listings to the top. Alternatively why on earth aren't the newest items automatically shown first anyway!!

    10 votes
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  15. Spellcheck

    Please may we have a spellcheck?

    10 votes
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  16. Make colour tags searchable

    I was surprised to find that colour tags aren't searchable when you're using the search bar - which I think will be how most people use the site. Could they be made searchable the same way ordinary tags are? Sometimes there is more than one way to describe a colour and it looks odd if the description is peppered with alternative colour names - the tags are surely a better place.

    10 votes
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  17. Please will Folksy concentrate on their core business. Selling

    Folksy seem to be losing their way. We sellers are here to showcase and sell our beautiful work. Folksy is supposed to be a selling platform and up to the last few days was just that but appears to be directing its attention to diversifying into an online arts and craft exhibition.
    Please listen to your sellers who are struggling after the recent changes you made which has added a most unwelcome cloak of invisibilty to us. I've been here 14 years and as far as I can see no more people outside Folksy have heard of Folksy than had…

    10 votes
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  18. The Option of Seeing Your Listing Balance Including VAT

    I've been away from Folksy for quite a few months so I didn't realise that this was now added separately so it came a little bit of a shock to find that the listing feed didn't include it and was added at the checkout. I'd been in a monthly listing club so it added quite a bit to my overall bill. Thanks.

    9 votes
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  19. 9 votes
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  20. Notification against Feedback option

    Would it be possible to have a notification against the feedback option under the Activity section on the dashboard showing when someone left a feedback comment or alternatively sending an email as some other website do.Thanks x

    9 votes
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