Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Ability To Convert UK Currency USA Currency

    If you would have some kind of currency converter on the Folksy site; would be helpful to anyone that doesn't know, or understand, your Country's currency.

    15 votes
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  2. Change the pin icon and categories shown in our shops

    The pin in our shops under the 'designed by' takes people out of our shops after we have worked hard to get them there.

    It would make more sense if the links took them to other items in the same category IN our shops rather than similar items in other peoples shops.

    15 votes
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  3. Get rid of percentages linked to stars

    It is so disappointing to see your percentage drop due to a four star review.
    I have experienced this and seen it happen on other shops. The customer is very pleased with the item but takes off a star, because for instance, it is a gift and hasn’t tried it.
    This is upsetting as you can never recover to 100% through no fault of your own. It doesn’t look good to a potential customer either if the percentage rating has dropped.
    Let’s just have a star average instead.

    15 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please add the ability to filter by location of item.

    I would like to be able to get things made by artisans local to the area, not only for purposes of shipping cost/time, but also as a way to discover nearby businesses or businesses in areas I will be traveling in. Additionally, as some items are custom made, knowing that the seller is local gives the opportunity to do fittings or to see items in person.

    15 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. It would be useful if we could create a free postage code, rather than a discount code. That way we could introduce new buyers to our shops

    It would be useful if we could create a free postage code, rather than a discount code. Or even just a code that we could set the value of - a little bit like a gift voucher redeemed on Purchases.
    That way we could introduce new buyers to our shops with a free postage offer - or it could be given or used for people in our local area.

    14 votes
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  6. Store history

    Please could we have information added to our shop fronts which tells customers how long we have been with Folksy - surely it would be reassurance for some.

    14 votes
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  7. Search facility within listings

    Hello, I have brought this up before, but it was a good while back. I really think a search facility is needed when we are managing our listings.

    I currently have three pages of listings, and although archaic it is possible to use CTRL &F to try to search, but it isn't possible from a mobile.

    I have closed my shop previously due to the unmanageable dashboard/clumsy workarounds, and hoped it had been resolved, especially as a decent Stats system had been recently given a facelift.

    Also the option to delete/hide a listing when viewing the item would be very…

    14 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Different delivery options for individual listings

    It would be really useful if for each listing customers could choose between different postage options. For example, guaranteed, first class or second class. Not everyone needs their orders immediately, so customers can save money on delivery costs.

    14 votes
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  9. Add a Phone Number field to sales area for Buyers

    Just a thought after the recent buyer problems.
    I think you should make the buyer leave a phone number, that way any problem could be resolved quite quickly over the phone.
    (It should be stated that the number would not be used for any other purpose)

    13 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pet Categories

    Please could we have a separate category for pets. At the moment it is combined with the garden, as "garden & pets". As i like to make all different types of pet clothes (such as scarfs etc etc) it would be much more helpful for me & customers. At the moment the only option is to put most items in the "all other stuff" subdivision...... which is not much fun or descriptive. Thank you for looking at this.

    13 votes
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  11. Membership only by Approval

    I have written to the Folksy operators to suggest that membership of Folksy should be "juried" or, perhaps a more appropriate term, "following approval". Folksy has a clear and serious problem dealing with the removal of unsuitable shops, products and applicants from the listings. This is primarily due to the easy, more-or-less-instant application process that is currently used.

    Applications should include not only the person's UK address details but also a general description of the goods to be sold, along with actual images of a few products. It does mean that Folksy staff would have to manually check and approve…

    13 votes
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  12. Folksy to run an ad, print, tv campaign

    Hi there,
    Although not a direct feature for folksy users, it would improve folksy life! I've seen etsy advertised online, over the radio, on tv, in magazines, blogs etc. I would love to see Folksy make a commitment to advertising themselves, in turn helping sellers to reach more audiences.

    13 votes
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  13. Text messages sent when you sell something

    Text messages sent to your phone when you sell an item or get a message on folksy, this would improve speed of sales, and also if you buy something you could then get gentle text reminders if you do not pay / leave feedback within reasonable time. This could be a feature CHOSEN by the folksy sellers as some sellers may not want this features.

    13 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unavailable on holiday is not the same as out of stock

    When I was on holiday I received this message
    "We have been looking for some time and saw your kingfisher suncatcher but disappointed to see it is unavailble. Will you be making anymore as we would like 2 please"

    I wrote back to say that it was unavailable as i was on holiday not because i hadn't got one.

    It struck me that a lot of customers would simply walk away and not bother if they saw that message. Fortunately i responded and in a couple of weeks will be selling 2 on here.

    The problem arises because when in…

    12 votes
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  15. Shipping Date

    Could Folksy possibly include the date when we marked the item as shipped on past orders? Something like 'Shipped 3.8.15' would be sufficient. This would help with items that appear to be lost in the post.
    Thank you.

    12 votes
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  16. Search function in my listings

    It would be great to be able to search my own listings, since it can be quite hare to find an item that I need to remove if it has been sold elsewhere or to copy it for a new similar listing.
    This could also be solved by giving us a 'copy' and a 'hide' button on the item page next to the 'edit' button.
    Would make my life that bit easier :o)

    12 votes
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  17. Improvements that need making to reduce acidental purchase's and make it clearer shipping charges on muliple shop orders

    Shipping doesn't appear until you are ready to confirm order and there is no cancel button at that point, which might help customers who make a mistake, and is there away of showing shipping when
    you add something to a basket as if you buy form multiple shops it could come as a shock?
    A remove items or empty basket button might also help.
    if someone wants to cancel for whatever reason and they are told to contact the seller, yet sellers can't cancel for 24 hrs and at the weekend there is no Folksy support. It also means items…

    11 votes
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  18. Could Folksy do something similar to Etsy, where it is easy to see other sellers' favourite items/shops? Helps with ideas for buying!

    On Etsy you can see what other sellers and buyers have favourited (items and shops). I find this really helpful - you often come across items you would never have found otherwise, especially if you find someone with similar tastes to yours. Could Folksy do something like this? If you find a shop you like, the chances are the seller will have favourited other items you will like and might want to buy.

    11 votes
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  19. Free Shipping option if buyer lives in your local area/vicinity

    Could we have a Free Shipping option (only available to buyers who live in your immediate local area/vicinity?). You can deliver it in person @ the buyer's house once payment is received.

    This would be better than buyer coming to your house.

    11 votes
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  20. list new items first not last

    Why are new listings added to the end of my shops items? Surely it makes sense for new items to appear first, not last. I know I can change this in my dashboard but with over 700 items it takes forever to load up everytime I add a new item, and my ipad can't even manage it! It crashes! Please list new items first NOT last

    11 votes
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