Suggested Features
Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!
246 results found
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Unavailable on holiday is not the same as out of stock
When I was on holiday I received this message
"We have been looking for some time and saw your kingfisher suncatcher but disappointed to see it is unavailble. Will you be making anymore as we would like 2 please"I wrote back to say that it was unavailable as i was on holiday not because i hadn't got one.
It struck me that a lot of customers would simply walk away and not bother if they saw that message. Fortunately i responded and in a couple of weeks will be selling 2 on here.
The problem arises because when in…
12 votes -
hallmark laws
I just wanted to clear up the confustion about the precous metals hall marketing laws, I am a member of the Goldsmith London Assay Office and this is what they have said, you only have to hallmark your items if the sterling silver finished piece weights 7.7g or more, if the weight is below this you can legally sell your work even with the 925 stamped on a finding that has been pre-stamped.
1 vote -
Gift vouchers
I would love to be able to give and receive Folksy gift vouchers. I hope that is something that you can consider in the future.
87 votes -
Change the pin icon and categories shown in our shops
The pin in our shops under the 'designed by' takes people out of our shops after we have worked hard to get them there.
It would make more sense if the links took them to other items in the same category IN our shops rather than similar items in other peoples shops.
15 votes -
5 votes
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Please can we have a section for GLASS ?
There are many hobby fusers in the UK looking to sell their work and looking for nice supplies. I have just started listing a few supplies which aren't in shops and my only available section is under 'commercial' . Most of my glass embellishments are hand made. If we fusers could have a place to find glassy items for sale, I think it might be a big help. Thank you, Dee x
9 votes -
Nightwear category
At the moment there is no specific category for nightwear. Nightwear currently appears under, category: Lingerie, sub-category: Everything Else or Category: Clothing and Shoes, sub-category: pyjamas. Because there is not much nightwear on the site, I think it would be better to have one catch all sub-category of nightwear either in the Lingerie or Clothing and Shoes category.
2 votes -
Pet Categories
Please could we have a separate category for pets. At the moment it is combined with the garden, as "garden & pets". As i like to make all different types of pet clothes (such as scarfs etc etc) it would be much more helpful for me & customers. At the moment the only option is to put most items in the "all other stuff" subdivision...... which is not much fun or descriptive. Thank you for looking at this.
13 votes -
Ability to see price in "listed items" (Seller Dash > Manange Listings) list
I would love it if the "listed items" list showed prices and possibly postage too. I often want to refer to the price of an item for another listing or for a customer enquiry elsewhere and it is a pain to have to go right into the product listing to get its price/postage.
8 votes -
Make it easier to return to an article previously found on the webpages. I notice you shift the presentation order around so when I reopened
Place a reminder on each webpage to place an item of interest on a Wish List.
1 vote -
Custom Listing
Can we have a way of creating a custom listing for an item that has not been made yet, eg pet portrait. Maybe rather than a buy it button, a "start an order" button or "reserve an option"/"deposit" button. I don't like having to charge for a completed item without having discussed with the customer all the details and ensured I am able to complete the item they are requesting.
18 votes -
Shop Stats
Is it possible to make the shop or item views clearer, something along the lines of Etsy?? With the current Folksy system I find it difficult to tell how many views I've had per item per day. I have set up Google analytics but do not find that particularly helpful, not very user friendly nor intuitive. Cheers.
28 votes -
Page views
Would it be possible to show how many times an item has been viewed in total? It would be handy to have the info when you view your listings, maybe along side the amount of likes you have had.
9 votes -
Download your shop orders to help with accounts
I'd like to be able to download a csv file of my sales so that I can add them into my accounts package or spreadsheets in one go, rather than having to do it all manually.
Thank you please
26 votes -
Encouraging the value of crafted items
We are damaging our planet by over emphasis on constantly having new things, this is encouraged by large multinational encouraging the latest season and the quality declines. With hand crafted items we should value the time and effort that goes in to them and so should discourage the constant obsession with new designs. If Folky was to adopt this attitude may be everyone would stop re-listing their items to make them look new.
5 votes -
Store history
Please could we have information added to our shop fronts which tells customers how long we have been with Folksy - surely it would be reassurance for some.
14 votes -
Show that you've reduced a price
It would be good if you could show a price reduction when you have a sale i.e. was £15 now £10 with the £15 crossed through so the buyers can see that you have actually reduced it as opposed to just saying that you have.
36 votes -
Enable buyers to instantly download digital purchases. I.e. for PDF sewing & knitting patterns
I sell e-patterns and would like to be able to upload them to each listing so a buyer can instantly download it once purchased to save me having to email it for every sale.
A category for PDF downloads would be great, its vastly becomming the preferred option for buyers of sewing patterns and other websites are offering this. It could cover a wide range of tutorials such as crafts, arts and digital supplies.110 votes -
42 votes
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Improvements that need making to reduce acidental purchase's and make it clearer shipping charges on muliple shop orders
Shipping doesn't appear until you are ready to confirm order and there is no cancel button at that point, which might help customers who make a mistake, and is there away of showing shipping when
you add something to a basket as if you buy form multiple shops it could come as a shock?
A remove items or empty basket button might also help.
if someone wants to cancel for whatever reason and they are told to contact the seller, yet sellers can't cancel for 24 hrs and at the weekend there is no Folksy support. It also means items…11 votes
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