Suggested Features

Please add any suggestions for site features here. There’s no guarantee we will be able to implement your idea, but we welcome your thoughts!

  1. Character count for descriptions.

    As we are limited to 1500 characters for our descriptions it would make writing them much easier if we had a built in counter which would tell us how many characters we have remaining. It's a waste of time to have to copy and paste the descriptions into a word-processing document to edit it's length.

    20 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Text messages sent when you sell something

    Text messages sent to your phone when you sell an item or get a message on folksy, this would improve speed of sales, and also if you buy something you could then get gentle text reminders if you do not pay / leave feedback within reasonable time. This could be a feature CHOSEN by the folksy sellers as some sellers may not want this features.

    13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Being able to search completed (already sold) listings.

    This is something that eBay has which is a good way of looking at what prices similar things to yours have sold at, so you can price your item reasonably for the buyer and you don't have to hang around for ages before realising your item is priced too expensively. Also good for buyers to find out what's a reasonable price.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Feedback left v Feedback %

    Currently feedback is shown as the amount of feedback and a percentage. When the amount of feedback doesn't match the amount of sales, it does rather suggest that people weren't happy but declined to leave negative or neutral feedback.
    So I suggest that the box should show Items Sold and feedback % only. Eg:
    Items sold: 100
    Feedback: 100% positive
    Though still make it clickable so people can go and see what feedback has been left.

    120 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please, could we have a 'Save as Draft' option?

    I'm currently setting up a new Folksy shop and have tried to put several listings as Drafts ready to list them when I'm ready. When you preview a listing your only options are to 'make changes' or 'list item'. If you just abandon it and click back to your dashboard it saves it as a draft. That's fine, it works but it seems a bit hit and miss. Plus you then need to navigate through 'manage listings', find 'Draft items' to start another.

    Anna (not anonymous as it says but from WearItsAt, Cuprousity and (soon) Argentia)

    19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Returning to edit

    When you list or edt an item, we are taken to see item and no option to edit another without having to go back to our shop again., It would be good to be able to list another there or edit another !

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Offer buyers a choice of 1st or 2nd class postage

    With Royal Mail putting up the price of stamps again (grr!) it would be good to be able to offer a choice of cheaper or faster postage depending on the buyer's needs.

    116 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a nice idea. The full range of postage options (1st class, 2nd class, signed-for, recorded delivery, personal collection, etc) might be a little tricky to design for though, not to mention more complicated for buyers.

    We’ll have a think though and will consider what might work best.

    Many thanks,

    Frankie
    Folksy development team

  9. Encourage communication before leaving negative feedback

    Could there a note beside the feedback box suggesting buyers contact the seller before leaving negative feedback? It seems unfair to have negative feedback on your record for a situation that you then fixed for them, eg. resent an item that never arrived.

    34 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re going to be reviewing the way that feedback works in future. When we do, we’ll take this situation into consideration so that positive outcomes are more accurately reflected on the site.

  10. Feedback to reflect multiple purchases

    I have one client who bought 22 items but it only gives me one feedback. it looks like i have 21 people who didn't like my stuff.

    17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We will be reviewing the way that feedback works in the future, and will take this situation into consideration, so that we can more accurately reflect positive buying experiences on the site.

  11. The Option of Seeing Your Listing Balance Including VAT

    I've been away from Folksy for quite a few months so I didn't realise that this was now added separately so it came a little bit of a shock to find that the listing feed didn't include it and was added at the checkout. I'd been in a monthly listing club so it added quite a bit to my overall bill. Thanks.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
1 2 6 7 8 10 Next →
  • Don't see your idea?

Suggested Features

Categories

Feedback and Knowledge Base